Direct Support Professional

InCommunity•Roswell, GA

23d•$12 - $12

About The Position

InCommunity is committed to supporting individuals with intellectual and developmental disabilities to live safe, healthy, and joyful lives in their communities. Direct Support Professionals model and promote the organization’s mission and values while providing respectful, person-centered support. The role helps individuals participate in home and community activities of their choice, work toward goals in their Individual Support Plans (ISPs), and develop skills in activities of daily living. It also supports health, safety, relationships, personal choices, and community inclusion. The position includes monitoring and documenting individuals’ daily activities and health, following ISPs and medical protocols, assisting with hygiene and mobility, supporting appointments and meals, maintaining clean and safe homes and vehicles, and communicating with coworkers and supervisors. Work takes place primarily in community residential homes, day programs, and other community settings, with frequent travel throughout Metro Atlanta. Schedules may include evenings, weekends, holidays, or overnight shifts based on the needs of the individuals supported.

Requirements

A high school diploma or equivalent is preferred.
At least six months of experience in developmental disabilities, mental health, or aging services is preferred.
Personal or volunteer experience supporting individuals with disabilities may be considered.
A valid driver’s license and ability to meet company driving standards are required if applicable.
Ability to safely operate a motor vehicle if assigned to transport individuals.
Ability to perform frequent standing, walking, bending, reaching, and lifting.
Ability to assist with mobility and transfers, including transfers to and from wheelchairs, beds, and vehicles, using proper techniques or mechanical lifts.
Ability to lift or move items or individuals weighing up to 25 pounds, and occasionally more with team assistance or mechanical support.
Ability to perform cleaning, laundry, meal preparation, and light maintenance tasks.
Ability to respond quickly and effectively to emergencies, including fire drills, medical incidents, and behavioral interventions.
Visual and auditory acuity sufficient to support safety and observe changes in behavior or health.
Ability to respond calmly, respectfully, and professionally to challenging behaviors.

Nice To Haves

High school diploma or equivalent.
At least six months of experience in developmental disabilities, mental health, or aging services.
Personal or volunteer experience supporting individuals with disabilities.

Responsibilities

Interact respectfully with individuals, taking verbal and nonverbal communication into account.
Encourage and assist individuals with home and community activities that reflect their interests and choices.
Support individuals in identifying and working toward personal goals outlined in their Individual Support Plans.
Teach and assist with activities of daily living, including cooking, cleaning, and personal hygiene.
Promote positive relationships with families and friends, including coordinating visits and participation in events.
Respect individuals’ personal and family religious or spiritual practices and choices.
Model appropriate behavior and communication while maintaining professionalism and a respectful tone.
Maintain a safe and comfortable home environment and support individuals’ personal choices.
Transport individuals safely in accordance with company and regulatory procedures.
Read and follow each individual’s ISP, medical protocols, and communication logs.
Monitor and accurately document daily activities, health concerns, and behavioral changes.
Support hygiene, grooming, and dressing according to individuals’ needs and preferences.
Observe changes in health status and promptly report concerns to supervisors or nursing staff.
Follow medical instructions, medication guidelines, and treatment plans as directed.
Accompany individuals to medical appointments and support communication with healthcare providers.
Provide physical assistance as needed, including safe use of mechanical lifts and other equipment.
Follow safety and emergency procedures, including evacuation drills, and maintain clear walkways and exits.
Use emergency, adaptive, and medical equipment properly as trained.
Assist with meal planning, grocery shopping, food preparation, and cleanup; prepare meals according to menus, nutrition guidelines, and dietary needs.
Encourage family-style meals and positive mealtime conversation, and follow food safety and labeling procedures.
Maintain a clean, organized, and safe home; complete cleaning checklists and laundry duties.
Keep company vehicles clean, fueled, and properly documented.
Seek guidance when unsure about procedures or responsibilities and communicate respectfully with coworkers.
Collaborate with the team to provide consistent, quality care and respond flexibly to emergencies or unexpected situations.
Maintain confidentiality and refrain from gossip or sharing sensitive information.
Arrive punctually, remain on duty until properly relieved, and follow attendance and scheduling policies.
For overnight shifts, remain awake and alert, complete the Overnight Shift Checklist, check on individuals at designated times, support morning routines when applicable, follow health protocols, report concerns, and complete household duties before shift end.