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Customs Manager

PrysmianHighland Heights, KY

About The Position

Prysmian is the world leader in the energy and telecom cable systems industry. Our North America Customs & Compliance team ensures that our products move across borders efficiently, accurately, and in full compliance with regulations. The team is collaborative and deeply trusted across the business for its expertise and reliability. We are seeking a Customs Manager to support and oversee customs activity for North America. This role reports to the North America Customs & Compliance Manager and plays a critical part in ensuring our import/export processes are compliant, efficient, and aligned with evolving trade regulations. This is a highly technical, detail‑oriented role where you will be the go‑to expert for classification, tariff interpretation, and customs guidance across the organization.

Requirements

  • 3+ years of experience in a Customs, Import/Export, or Trade Compliance environment.
  • Strong working knowledge of U.S. and Canadian import/export regulations.
  • Hands‑on experience with HTS classification and issuing USMCA certifications.
  • Ability to extract and analyze data using ERP systems, Excel, and U.S. government resources.
  • Strong professional and proactive communication skills with the ability to work independently and cross‑functionally in a corporate environment.

Nice To Haves

  • Bachelor’s degree in a related field.
  • Customs Broker License or CCS certification.
  • Experience auditing customs entries and managing broker relationships.
  • Background in tariff analysis, tariff refund applications, or various freight customs functions.

Responsibilities

  • Oversee import and export customs processes, including documentation, compliance checks, reporting, and broker audits.
  • Perform accurate HTS product classification and issue USMCA certifications.
  • Monitor tariff changes, interpret the results, and communicate impacts to business leaders.
  • Ensure compliance with CTPAT, USMCA, and other Free Trade Agreements; maintain accurate customs data within ERP systems.
  • Conduct landed cost analyses to support procurement and business decision‑making.
  • Serve as a primary liaison for U.S. and Canadian customs‑related issues and support business teams with import/export inquiries.
  • Collaborate with IT to ensure import/export documentation meets compliance standards.
  • Run customs reporting, audit broker filings, and support tariff refund applications.

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