Certified Customs Broker & International Shipping Specialist

FEDCO•Monroe, LA

1d•Onsite

About The Position

The Certified Customs Broker & International Shipping Specialist leads customs compliance and coordinates FEDCO’s international shipments. This role serves as the primary customs resource for import and export activity, supports Foreign Trade Zone compliance, prepares and reviews shipping and entry documentation, works with customers and external partners, and promotes timely, cost-effective movement of goods.

Requirements

Active U.S. Customs Broker License in good standing.
Bachelor’s degree in Supply Chain, Logistics, International Business, Business Administration, or a related field, or an equivalent combination of education and directly related experience.
Five to seven years of experience in customs brokerage, international shipping, trade compliance, import/export operations, or a related field.
Working knowledge of customs entry procedures, tariff classification, valuation, country-of-origin determinations, duty assessment, recordkeeping, and international shipping documentation.
Experience coordinating shipments, resolving logistics and compliance issues, and working with customers, carriers, brokers, and government agencies.
Strong analytical, problem-solving, organizational, and communication skills, with the ability to manage multiple priorities and deadlines.
Proficiency with Microsoft Office applications and business systems used for shipping, trade compliance, or enterprise resource planning.

Nice To Haves

Experience supporting a U.S. Foreign-Trade Zone program.
Experience in a manufacturing or engineered-product environment.
Experience with export-control screening, export filings, customs audits, and interactions with government agencies.
Previous supervisory, training, or team-lead experience and direct customer interaction.

Responsibilities

Serve as FEDCO’s licensed customs broker resource and primary advisor on import, export, and trade compliance matters.
Prepare, review, and process customs, shipping, Foreign-Trade Zone, and export documentation, ensuring compliance with applicable regulations and government agency requirements.
Classify products under the Harmonized Tariff Schedule and support valuation, country-of-origin determinations, duty calculations, permits, bonds, licenses, and related filings.
Monitor regulatory changes, customs rulings, tariff actions, and trade requirements, communicating business impacts to management and affected departments.
Act as the primary customer contact for international shipment requirements, documentation, status updates, and issue resolution.
Coordinate customs clearance, transportation, carrier selection, delivery, billing, and document distribution to support timely and cost-effective movement of goods.
Collaborate with U.S. Customs and Border Protection, freight forwarders, brokers, carriers, vendors, customers, and internal teams to ensure compliance and efficient shipment execution.
Monitor shipment performance, costs, and duty exposure; investigate issues and implement corrective actions to improve service, compliance, and profitability.
Maintain accurate, audit-ready customs and international shipping records in accordance with regulatory requirements and FEDCO procedures.
Provide training, guidance, and support related to customs, shipping, receiving, trade compliance, and Foreign-Trade Zone activities.
Participate in process-improvement initiatives and perform other duties as assigned.
Serve as a primary contact for FEDCO’s Foreign-Trade Zone compliance program and maintain required records, procedures, and supporting documentation.
Coordinate Foreign-Trade Zone activities with internal departments, external partners, and auditors.
Support Foreign-Trade Zone audits, reconciliations, employee training, compliance activities, and continuous-improvement efforts.