Customs Broker

AIT Worldwide Logistics, Inc.•Palatine Township, IL

4d•$74,980 - $112,480

About The Position

The Customs Broker ensures optimal, smooth, and timely customs clearance processes, communicates with customs authorities, and contributes to AIT’s annual goals and targets while following quality management system guidelines. The role handles import and export declarations, transit documentation, duty calculations, customer support, and customs record retention and deadlines. It also supports customer implementation and continuous improvement, helps resolve local nonconformances, complaints, and claims, and performs additional tasks according to customer SOPs or management direction. Dangerous Goods shipments must be handled in compliance with applicable laws and regulations, as applicable. The position contributes to a healthy and secure work environment by reporting unsafe, insecure, or unhealthy conditions and possible improvements. The stated wage range is $74,980.00–$112,480.00 and may vary based on geography and relative knowledge, skills, abilities, and experience. A bonus may also be available based on business and/or individual performance metrics, depending on the position.

Requirements

Several years of professional experience as a forwarding agent, customs agent, or customs broker.
Good knowledge of customs clearance.
Ability to work independently and in a group environment.
Excellent interpersonal skills and ability to influence at all levels of the organization.
Strong cultural sensitivity and ability to build relationships.
Proactive, target-driven, solutions-oriented approach and good attention to detail.
Flexible and positive attitude to excel in a client-driven environment, with commercial awareness.
Openness to new ideas and technologies.
Excellent time-management and organizational skills.
Teamwork, respect for teammates, strong work ethic, ownership, independence, accountability, and autonomy.
Growth mindset, passion for the craft, and willingness to improve and adapt to change.

Nice To Haves

Strong PC skills, including Windows and Microsoft Office applications.

Responsibilities

Check the plausibility of customs-relevant customer data and commissioning.
Declare import customs clearances and export clearances.
Communicate with customs authorities.
Prepare transit documents and monitor their closure.
Calculate duties.
Support and advise customers.
Prepare key figures and statistics.
Carry out general administrative tasks.
Comply with customs document retention obligations.
Control deadlines and meet completion and submission deadlines.
Handle additional tasks according to specific customer SOP requirements.
Perform other duties as assigned by management.
Support resolution of local NCRs, complaints, and claims.
Support implementation and continuous improvement for customers.
Execute applicable Dangerous Goods shipments in compliance with applicable laws and regulations.
Contribute to a healthy and secure work environment by reporting unsafe, insecure, or unhealthy conditions and possible improvements.
Contribute to AIT’s annual goals and targets and follow quality management system guidelines.