Customs Specialist

Hankyu Hanshin Express USA Inc•Wood Dale, IL
•Onsite

About The Position

The Customs Specialist prepares and compiles documents required by the federal government for brokerage compliance issues. The role handles customs classification, post-entry processing, special tariffs, trade agreements and country-of-origin determinations, valuation, partner government agency and quota compliance, CBP inquiries, bonds, specialized entries, entry audits, and compliance reviews. It also provides technical and client support, monitors regulatory updates, and assists with procedures, audits, and special projects. The position works in an office environment with moderate noise. It uses general office equipment and Windows and MS Office software. The employee frequently sits and occasionally stands, walks, uses hands and fingers, and reaches with hands and arms; occasional lifting or moving of up to 25 pounds may be required. The position may require a certified U.S. Customs Brokers License and may assume a Supervisor role in the department manager’s absence.

Requirements

  • Associate’s degree (A.A.) or an equivalent combination of education and experience.
  • One to two years of experience in a similar position.
  • Ability to use general office equipment, including phones, fax, copier, scanner, and personal computer.
  • Ability to use the Windows operating system and MS Office.
  • May be required to hold a certified U.S. Customs Brokers License.
  • Ability to communicate in English through speaking, reading, and writing.
  • Skills and abilities include accuracy, attention to detail, confidentiality, basic math, research, communication, diplomacy, reliability, adaptability, initiative and follow-through, listening and understanding, multitasking, order processing, product knowledge, relationship building, and teamwork.

Responsibilities

  • Research and determine tariff classifications, review complex classifications, and assist with binding ruling requests.
  • Prepare and file post-summary corrections (PSCs), protests, reconciliation entries, and other post-entry corrections or adjustments.
  • Handle occasional entry work when staffing is extremely limited.
  • Research antidumping and countervailing duties, Section 301, Section 232, and other special tariff programs, including exclusions and exemptions.
  • Determine eligibility under USMCA and other trade agreements, including origin determinations and marking requirements.
  • Research customs valuation issues involving assists, royalties, related-party transactions, transfer pricing, and other adjustments.
  • Assist with FDA, USDA, EPA, CPSC, and other partner government agency requirements, as well as tariff-rate quotas and restrictions.
  • Handle CBP Forms 28 and 29, liquidated damages, and other complex CBP issues.
  • Assist with customs bond issues, FTZ transactions, bonded warehouses, in-bond movements, and other specialized customs procedures.
  • Review entries for classification, valuation, origin, duty accuracy, and regulatory compliance.
  • Troubleshoot complex ACE/ABI and CargoWise transmission issues, entry rejections, system processing errors, and other technical matters.
  • Monitor CBP regulations, CSMS messages, Federal Register notices, and changes affecting brokerage operations.
  • Provide guidance and technical assistance to entry writers and other Hankyu personnel through the Helpdesk Ticketing System.
  • Assist clients with customs-related inquiries, duty exposure, regulatory requirements, and corrective actions.
  • Assist with developing procedures, updating compliance guidelines, supporting CBP audits, and implementing new regulatory programs.
  • Seek continuous improvement and more efficient, less expensive work processes.
  • Perform special projects and other miscellaneous duties assigned by management.
  • Maintain high ethical standards, report irregular issues and problems to supervisors, and communicate with management, office staff, and outside contacts.
  • Comply with company policies and procedures and maintain a clean and safe working area.
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