Customer Service Representative
Graybar • Tampa, FL3d • Onsite
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Customer Service Representative - Comm/Data
Graybar•Tampa, FL
•Onsite
About The Position
Make a difference. As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction. You will interact with customers on an ongoing basis, entering orders, handling requests and providing support needed in a timely, professional and courteous manner.
Requirements
- Strong communication skills
- Ability to handle a variety of customer situations with enthusiasm and tact
- High School education
Nice To Haves
- Some retail or counter sales experience preferred
- 2 year or 4 year degree preferred
Responsibilities
- Ensure every customer experience is top notch in quality
- Handle incoming and outgoing customer calls and written correspondence in a professional, timely manner, ensuring follow up on all customer issues
- Take an active role in selling Graybar goods and services on inbound calls
- Provide support on product selection and application
- Coordinate customer service requests including order entry, pricing, expediting, billing, order maintenance, credit and claims
Benefits
- Multiple plan options for Medical, Dental, Vision, and Prescription Drug benefits.
- Life Insurance coverage for you and options for your family.
- Flexible Spending Accounts
- Disability Benefits
- Profit Sharing Plans
- 401(k) Savings Plan with company match
- Paid Vacation & Sick Days
- Paid Holidays
- Paid Wellness Day
- Community Time Off
- Educational Reimbursement
- Career Development Programs
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Job Search Resources
Career Resources
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