Customer Service Representative
TEKsystems • Tampa, FL7d • $19 - $19 • Remote
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Customer Service Representative
TEKsystems•Tampa, FL
•$19 - $19•Remote
About The Position
As a Customer Service Representative, you will be taking calls for delivery and payments. This position requires exceptional customer service skills to address service needs, billing, and transaction inquiries via a high volume of inbound calls. This is a remote, contract position that will support the team during their busiest season.
Requirements
- Exceptional customer service skills
- An effective communicator who understands the importance of listening and being empathetic
- Problem-solving skills and a passion to create customer satisfaction
- Previous customer service experience
- Knowledge of basic office equipment and Office 365
Nice To Haves
- Bi-lingual (Spanish) a plus but not required
Responsibilities
- Taking calls for delivery and payments
- Addressing service needs, billing, and transaction inquiries via a high volume of inbound calls
Benefits
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
Job Search Resources
Career Resources
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