Crew Member Jobs

About The Position

Requirements

• Effectively read, speak, write and communicate.
• Build and maintain positive relationships with supervisors, co-workers and guests.
• Be a team player with a great attitude.
• Basic math skills required.
• Regularly required to stand and walk; use hands to finger, handle, or feel; reach with hands and arms.
• Occasionally required to bend and stoop, kneel or crouch.
• Must be able to perform cleaning duties such as wiping tables and equipment, sweeping and mopping.
• Must be able to lift and/or move up to 30 pounds.
• Maintain punctual and regular attendance at work.

Nice To Haves

• High school diploma or equivalent preferred but not required.
• Food Handlers Card and/or Serve Safe Certified preferred but not required.

Responsibilities

• Exhibit readiness to perform role by wearing a clean and wrinkle-free uniform and showing up at the assigned time.
• Prioritize and complete tasks that could jeopardize the store's operation if not done.
• Adhere to Papa Murphy’s store “Performance Standards.”
• Comply with all sanitation and safety standards.
• Greet all guests to create a welcoming environment.
• Handle phone and online orders for guest pick-up.
• Keep assigned area neat, clean, and well stocked.
• Perform all tasks/duties assigned by immediate supervisor.
• Work all counter stations or other assigned station (Front of House).
• Assist guests in making menu selections, review specials, handle club cards, and participate in add-on sales.
• Wrap pizzas properly, repeat orders to guests, give verbal baking instructions, thank and invite guests back.
• Present order to guest within the 3-minute door to door service time.
• Assist guests if necessary to carry pizzas out to their car or hold the door open.
• Follow proper cash, check, credit card, and food stamp transactions; ring up orders and follow proper cash handling techniques.
• Follow proper void/refund procedures.
• Process coupons and gift certificates with the assistance of immediate supervisor.
• Learn to complete operating and safety knowledge of mixer, sheeter, and dicer if needed (Back of House).
• Make all products following the portion charts or job aids within the average time as described in the Papa Murphy’s “Performance Standards”.
• Store and rotate all products before and after prepping to ensure quality.
• Mix dough to recipe and dough balls to standard when/if necessary.
• Sheet, wrap, date, and store crusts to standard.
• Perform the duties of the runner (restock person) or dish person as directed by immediate supervisor.