Morning Crew Member

Wilmar•Kalispell, MT
•Onsite

About The Position

The Crew Member is responsible for various duties and responsibilities while continually promoting a culture that embraces the company's core values of Quality, Service, Integrity, and Team Work. This role involves both front-of-house and back-of-house tasks to ensure smooth store operations and excellent guest experiences.

Requirements

  • Effectively read, speak, write and communicate.
  • Build and maintain positive relationships with supervisors, co-workers and guests.
  • Be a team player with a great attitude.
  • Basic math skills required.
  • Regularly required to stand and walk; use hands to finger, handle, or feel; reach with hands and arms.
  • Occasionally required to bend and stoop, kneel or crouch.
  • Must be able to perform cleaning duties such as wiping tables and equipment, sweeping and mopping.
  • Must be able to lift and/or move up to 30 pounds.
  • Maintain punctual and regular attendance at work.

Nice To Haves

  • High school diploma or equivalent preferred but not required.
  • Food Handlers Card and/or Serve Safe Certified preferred but not required.

Responsibilities

  • Exhibit readiness to perform role by wearing a clean and wrinkle-free uniform and showing up at the assigned time.
  • Prioritize and complete tasks that could jeopardize the store's operation if not done.
  • Adhere to Papa Murphy's store "Performance Standards."
  • Comply with all sanitation and safety standards.
  • Greet all guests to create a welcoming environment.
  • Handle phone and online orders for guest pick-up.
  • Keep assigned area neat, clean, and well stocked.
  • Perform all tasks/duties assigned by immediate supervisor.
  • Work all counter stations or other assigned station (Front of House).
  • Assist guests in making menu selections, review specials, handle club cards, and participate in add-on sales.
  • Wrap pizzas properly, repeat orders to guests, give verbal baking instructions, thank and invite guests back.
  • Present order to guest within the 3-minute door to door service time.
  • Assist guests if necessary to carry pizzas out to their car or hold the door open.
  • Follow proper cash, check, credit card and food stamp transactions; ring up order and follow proper cash handling techniques.
  • Follow proper void/refund procedures.
  • Process coupons and gift certificates with the assistance of immediate supervisor.
  • Learn to complete operating and safety knowledge of mixer, sheeter and dicer if needed (Back of House).
  • Make all products following the portion charts or job aids within the average time as described in the Papa Murphy's "Performance Standards".
  • Store and rotate all products before and after prepping to ensure quality.
  • Mix dough to recipe and dough balls to standard when/if necessary.
  • Sheet, wrap, date, and store crusts to standard.
  • Perform the duties of the runner (restock person) or dish person as directed by immediate supervisor.
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