Coordinator, Audience Operations & Events
NBCUniversal • New York, NY6d • Onsite
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Coordinator, Audience Operations & Events
NBCUniversal•New York, NY
•Onsite
About The Position
NBCUniversal has an opening for a Coordinator, Audience Operations & Events as part of Rockefeller Center Guest Experience team within the Operations and Technology division of NBCU. This is an opportunity to join a small and dynamic team that delivers one-of-a-kind product and experiences to guests at NBC’s home in 30 Rockefeller Plaza. The position reports to the Manager, Audience Operations & Events and requires a full-time on-site schedule with some overtime hours as needed. JOB PURPOSE: The Coordinator, Audience Operations & Events will support optimal experiences for our general public and clients, coming to 30 Rock.
Requirements
- Minimum 1 year working experience in a similar capacity
- Proven ability to be flexible and consistent in a fast-paced and ever-changing environment
- Demonstrated ability to effectively work independently and manage when necessary
- Ability to actively problem-solve and critically think
- Excellent interpersonal and communication skills
- Demonstrated attention to detail and able to perform tasks with minimal supervision and direction
- High school diploma/GED required.
- Must be proficient in Excel and Microsoft Office
- Must be extremely organized and driven by efficiency
- Must have exceptional time management skills
- Must be willing to work varying hours as needed including nights, weekends, overnights, and holidays
- Must have unrestricted work authorization to work in the United States
- Must be 18 years or older
Nice To Haves
- Bachelor’s degree
- Experience with corporate events, live production, and customer service
Responsibilities
- Work closely with all audience operations for 30 Rockefeller Plaza
- Support Saturday Night Live ticketing for lottery winners, VIPs, NBC clients and standby guests
- Help with the standby process for all audiences including Late Night with Seth Meyers, The Tonight Show Starring Jimmy Fallon, and Saturday Night Live
- Strategically support tracking processes for all audience/general public data reporting
- Work closely with East Coast Pages for onboarding, training and mentorship
- Assist with audiences for special tapings/events in studios and the Peacock Lounge
- Collaborate with all Guest Experience functions as needed including The Shop and Retail Operations
- Act as Leader on Duty/administrative support for NBC Studio Tour when required
- Help liaise with clients for private film screenings for talent and executives
- Ideate on operational enhancements as they pertain to the Guest Experience team
- Work with Guest Experience Merchandising team to properly execute and advertise upcoming Shop activations and events
- On site and operational lead for all Shop events
Benefits
- medical, dental and vision insurance
- 401(k)
- paid leave
- tuition reimbursement
- a variety of other discounts and perks
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
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