Community Liaison Jobs

About The Position

Requirements

• Bachelor's degree in healthcare administration, marketing, or a related field, or graduation from an approved school of nursing, therapy, or social work; equivalent years of work experience may substitute for degree requirements.
• At least two years of experience in healthcare business development, community relations, marketing, or sales.
• Demonstrated experience and understanding of federal, state, and local laws and regulatory guidelines governing Medicare-certified home health and hospice operations.
• Valid state driver's license in the current state of residence, maintained throughout employment.
• Automobile liability insurance as required by law, maintained throughout employment.
• Strong interpersonal, communication, and presentation skills.
• For clinical candidates, a clinical license maintained in accordance with state requirements and applicable board rules.
• Dependable transportation in good working condition and ability to drive safely in all types of weather.
• Oral and written communication skills, fluency in English, and active listening skills.
• Intermediate technology skills, especially Microsoft Office, including Word and Excel.
• In-office attendance, except for designated full-time remote positions.

Nice To Haves

• Graduation from an approved school of nursing, therapy, or social work is highly preferred.
• Experience in home health, hospice, post-acute care, or related healthcare services is highly preferred.
• Previous experience using electronic referral systems and Homecare Homebase (HCHB).
• Established relationships with physicians, hospitals, senior living communities, or other referral sources.

Responsibilities

• Manage the primary relationships between the company and referral sources, including healthcare providers, facilities, associations, and organizations.
• Support referral growth by educating referral sources, patients, families, caregivers, and community partners about company services and program requirements.
• Help people navigate post-acute care transitions to improve patient outcomes, support care transitions, and promote quality and satisfaction.

Benefits

• Generous paid time off for full-time employees
• 401(k) matching
• Medical, dental, and vision coverage
• Supplemental insurance options
• Flexible spending accounts
• Incentive bonus opportunities
• Continuing education and scholarship opportunities