Community Director Jobs

About The Position

Requirements

• Bachelor's degree
• 3 years of relative experience in advising and/or student services.
• Ability to plan, organize, implement, and follow through on projects.
• Ability to foster collegial working relationships.
• Excellent customer service skills.
• Excellent writing and communication skills.
• Must work on own initiative and be responsible for setting own appointments and be able to follow through on commitments to students, others, and committees

Nice To Haves

• Master's degree in Student Personnel, Higher Education, Counseling, Administration, Student Affairs, Psychology, Guidance, Education, or a related field

Responsibilities

• Develop and implement a comprehensive student success and retention strategy aligned with the college's mission and strategic plan.
• Lead institutional efforts to improve student persistence, graduation, transfer, and completion rates.
• Identify and address barriers to student success through evidence-based interventions.
• Promote a culture of student-centered service and continuous improvement.
• Collaborate with all Student Services departments on early alert systems, academic support programs, first-year experience initiatives, orientation, advising support, and student engagement activities.
• Coordinate interventions for at-risk students using predictive analytics and student performance data.
• Develop programs that support underserved, first-generation, low-income, and nontraditional students.
• Monitor the effectiveness of campus services and recommend improvements.
• Coordinate with academic advisors and student development staff to ensure timely and accurate referrals for at-risk students, cohort populations, and students requiring additional support services.
• Participate in institutional student success initiatives and case management efforts designed to improve student persistence, retention, and completion outcomes.
• Analyze student success metrics, retention data, enrollment trends, and completion outcomes.
• Prepare reports and presentations for senior leadership, accreditation bodies, and advisory boards.
• Establish key performance indicators (KPIs) and assess program effectiveness.
• Use data to guide resource allocation and strategic decision-making.
• Collaborate with faculty, academic deans, enrollment management, advising, financial aid, tutoring services, and student affairs departments.
• Serve on institutional committees related to student success and strategic planning.
• Work closely with institutional research staff to evaluate student success initiatives.
• Hire, supervise, train, and evaluate professional and support staff.
• Foster professional development and a collaborative team environment.
• Establish departmental goals and performance expectations.

Benefits

• Multiple medical plan options paired with a Health Savings Account with a generous employer contribution
• Dental plan with no-cost preventive services and coverage for orthodontia
• Vision plan with low-cost exams and allowances for glasses or contact lenses
• Employee Assistance Program offering no-cost confidential counseling sessions, legal consultations, financial planning consultations, and other resources
• Wellness program with opportunities to earn $250 in Wellness Rewards
• Flexible Spending Accounts for healthcare (limited purpose) and dependent care
• 10% employer retirement contribution, fully vested after two years
• Basic life insurance equal to annual salary paid by the College, with optional supplemental coverage
• Short-term and long-term disability benefits
• Fee remission for employees, spouses, and dependent children
• Tuition assistance for undergraduate, graduate, and doctoral programs
• Paid professional development opportunities
• Generous paid time off, including vacation, sick leave, holidays, and winter recess
• Flexible work arrangements where available
• Paid childbirth recovery leave (8 weeks)
• Paid parental leave (4 weeks)
• Eligibility for Public Service Loan Forgiveness
• Additional discounts on gym memberships, transportation, and various retail services