Director of Student Conduct & Community Standards

Mount Saint Mary's University • Emmitsburg, MD

3d • $58,000 - $65,000 • Onsite

About The Position

Reporting to the Vice President for Student Life, the Director of Student Conduct & Community Standards serves as the University's lead educator and administrator for student conduct and community standards. Through a student-centered and developmental approach, the Director promotes accountability, integrity, personal responsibility, and community well-being while advancing the mission and values of Mount St. Mary's University.
The Director provides leadership for the day-to-day operations of the Student Conduct Office and oversees a fair, educational, and inclusive conduct process grounded in student learning, restorative practices, and ethical decision making. As the University's primary hearing officer, the Director is responsible for the administration of the Student Code of Conduct, management of complex conduct cases, and the development and oversight of a campus conduct board adjudication process.
Through educational interventions, conflict resolution strategies, developmental conversations, and restorative approaches, the Director helps students understand the impact of their decisions, repair harm when appropriate, and develop the skills necessary to become responsible members of the Mount community and society.
Working collaboratively with Residence Life and Housing, Public Safety, Counseling Services, Athletics, Academic Affairs, and other campus partners, the Director identifies behavioral trends, develops proactive educational initiatives, and contributes to student retention, persistence, and success. Leveraging assessment, data-informed decision making, and collaborative partnerships, the Director helps foster a safe, inclusive, and thriving campus community while supporting the holistic growth and development of students.

Requirements

• Master’s degree required in higher education, student affairs, counseling, or a related field.
• 3–6 years of progressively responsible professional experience in student conduct, residence life, or a closely related area.
• Demonstrated experience serving as a hearing officer and managing student conduct processes.
• Knowledge of student development theory, restorative practices, and student conduct best practices.
• Strong organizational, planning, and communication skills.
• Ability to build trusting, respectful relationships with students, staff, and campus partners.
• Proficiency with Microsoft Office Suite and institutional systems (e.g., Workday or similar).
• Ability to remain calm, professional, and empathetic in high‑pressure or emergencies
• Demonstrated ability to manage multiple priorities and respond effectively to emerging concerns.

Nice To Haves

• Familiarity with student conduct and student success technology platforms (e.g., Advocate or similar), preferred.

Responsibilities

• Provide operational leadership for the Student Conduct Office, including case intake, investigations, hearings, resolutions, and follow‑up.
• Manage the student conduct processes in alignment with institutional policy, including student rights, adjudication procedures, restorative justice practices, and alternative resolution options.
• Serve as the primary hearing officer for student conduct cases, including complex, high‑impact, or sensitive matters.
• Establish, implement, and oversee a student conduct board, including recruitment, training, supervision, and ongoing development of board members.
• Facilitate the ongoing review, revision, and implementation of the Student Code of Conduct.
• Partner with Residence Life, Housing, and Public Safety to identify behavioral trends, develop preventative strategies, and implement coordinated interventions.
• Collaborate with campus partners to review and respond to reports related to student concerns, safety hazards, and potential violations of university policies.
• Work together with faculty, staff, and campus partners to implement individual and community-based solutions.
• Work in partnership with Residence Life and Housing to train Resident Assistants to respond to behavioral concerns, address community‑level issues, accurately document incidents, and support residential student populations.
• Develop and facilitate educational programs focused on community standards, ethical decision-making, conflict resolution, restorative practices, and responsible citizenship.
• Design and implement learning-focused sanctioning and intervention strategies that support student growth, accountability, and personal development.
• Support education, training, and change management efforts related to student conduct for campus stakeholders.
• Assist with alcohol and other drug education and prevention initiatives in collaboration with campus partners.
• Serve as a resource and advocate for students, faculty, and staff navigating student conduct concerns.
• Maintain a visible presence at campus events and student activities.
• Represent Student Conduct and Student Life on university committees, working groups, and campus initiatives as assigned.
• Collect, analyze, and report student conduct data to identify trends, emerging concerns, and opportunities for proactive intervention.
• Utilize conduct and behavioral data to inform prevention efforts, policy development, and student support strategies.
• Contribute to student retention and success efforts through data-informed practices, coordinated care strategies, and early intervention initiatives.
• Develop and maintain assessment measures related to student conduct outcomes, student learning, and community standards education.
• Prepare annual and semester reports highlighting conduct trends, educational outcomes, sanction effectiveness, and recommendations for continuous improvement.
• Partner with campus stakeholders to evaluate the effectiveness of conduct processes, educational interventions, and prevention efforts.
• Collaborate with Student Life leadership to support divisional assessment goals and institutional effectiveness initiatives.
• Research emerging trends, best practices, and legal developments in student conduct and community standards to support continuous improvement and innovation.
• Serve as a Title IX Deputy and participate in Title IX processes as designated, including hearings, meetings, and investigations.
• Work closely with Public Safety to ensure compliance with the Clery Act requirements for campus safety initiatives and required training for students, faculty, and staff.
• Serve as both a Campus Security Authority and Mandatory Reporter.
• Support the implementation and management of student conduct and student success technology platforms.
• Perform other duties as assigned by the Vice President for Student Life.

Benefits

• annual leave
• holiday leave
• sick leave
• tuition remission for both graduate and undergraduate courses at Mount St. Mary’s University
• employer-sponsored retirement contribution
• robust paid time off program

What This Job Offers

• Job Type: Full-time
• Career Level: Director