Cna Jobs in Reno, TX

About The Position

Requirements

• High school diploma.
• Must have or be able to obtain and maintain an Insurance Adjuster License within 90 days of hire, where applicable.
• Good verbal and written communication skills, including the ability to demonstrate empathy and provide exceptional customer service.
• Ability to develop collaborative business relationships with internal and external partners.
• Ability to exercise independent judgment, solve basic problems, and make sound business decisions.
• Analytical and critical-thinking skills.
• Strong work ethic and demonstrated time-management and organizational skills.
• Ability to manage multiple priorities in a fast-paced, collaborative environment while maintaining productivity.
• Knowledge of Microsoft Office Suite and ability to learn business-related software.
• Adaptability to a changing environment.
• Ability to value diverse opinions and ideas.

Nice To Haves

• Associate or bachelor's degree.
• Prior claim-handling experience, or business experience in the insurance industry and/or customer service.

Responsibilities

• Manage an inventory of low- to moderate-complexity commercial claims, verifying policy coverage, gathering information, documenting files, and authorizing disbursements within authority limits.
• Interact professionally and effectively with insureds, claimants, and business partners; provide timely updates and respond to inquiries and requests for information.
• Verify coverage and establish timely, adequate reserves by reviewing policy language and estimating potential claim value.
• Investigate claims, gather pertinent information, take recorded statements, and work with experts to determine liability and compensability.
• Collaborate with appropriate internal and external partners, suppliers, and experts to facilitate strong claim outcomes.
• Determine liability and compensability, negotiate settlements, authorize disbursements within authority limits, and escalate matters to a manager as appropriate.
• Manage expenses by resolving claims promptly and accurately, selecting and overseeing appropriate resources, and delivering high-quality service.
• Identify subrogation or salvage opportunities and potential fraud, and refer matters to appropriate Claim, Recovery, or SIU resources.
• Meet quality and cycle-time standards, maintain appropriate documentation, and issue appropriate claim disbursements.
• Comply with state and local regulatory requirements and stay current on relevant commercial insurance laws, regulations, and trends.
• Perform additional duties as assigned.

Benefits

• CNA offers a comprehensive and competitive benefits package supporting employees’ and their family members’ physical, financial, emotional, and social wellbeing. Details are available at cnabenefits.com.