Client Service Associate 1
Independent Bank • Troy, MI45d • Onsite
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Retail Banking - Full Time Client Service Associate 1
Independent Bank•Troy, MI
•Onsite
About The Position
As a Client Service Associate (CSA), you are the face of the bank, providing incomparable service to our clients every day, every time. In this position, you will focus on learning and/or reviewing basic banking transactions, and the fundamental banking terms, products, and services offered by Independent Bank. This position is similar to a traditional “bank teller” role with self-guided growth opportunities.
Requirements
- High school diploma or equivalent education is required.
- Outstanding client service skills.
- The ability to adapt and adjust to new ideas, processes, workflows, and systems.
- Ability to thrive in a fast-paced and rapidly changing environment while maintaining a commitment to accuracy, timeliness, and client focus.
- Excellent interpersonal, presentation, and communication skills. This includes verbal and non-verbal forms of communication, email and phone etiquette, and the ability to work cohesively as part of a team.
- A strong desire to be a part of the Independent Bank family while contributing to our growth and success.
Nice To Haves
- Cash handling experience is preferred, but it is not required as we provide ample training.
Responsibilities
- Assist clients with transaction services and provide solutions in a friendly and efficient manner.
- Deliver financial solutions to clients utilizing the Independent Bank products and services.
- Gain an understanding of the basic framework of Independent Bank accounts.
- Become skilled with regards to conducting different types of transactions for clients.
- Utilize all available technology to perform daily tasks.
Benefits
- Competitive hourly pay and great benefits.
- Accommodating and flexible paid time off.
- Numerous advancement opportunities with structured, personalized career paths and mentoring.
- Exposure to different areas of banking and the ability to work with leaders within the industry.
- Extensive training on all areas and aspects of the banking field to help you reach your highest potential.
- Community-focused events and volunteer opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
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