Client Service Associate Jobs

About The Position

Requirements

• Bachelor's degree required
• Series 7 and Series 66 licenses required or ability to obtain within 3–6 months of hire date
• No prior financial services experience required; a motivated, intellectually curious, and open-minded individual with strong foundational skills is encouraged to apply
• Excellent interpersonal and communication skills, both written and verbal, with the ability to engage professionally and warmly with a diverse, high-net-worth client base
• Highly organized with exceptional attention to detail and strong follow-through
• Ability to manage multiple tasks simultaneously and prioritize effectively in a fast-paced, client-driven environment
• Proficient in Microsoft Word, Excel, and PowerPoint
• Collaborative, proactive, and service-oriented team player with a high standard of personal accountability
• Passion for client service and interpersonal engagement, with a natural inclination toward roles that prioritize responsiveness, communication, and relationship management
• Genuine interest in financial markets and investments
• Neuberger is unable to offer visa sponsorship for this position. Applicants must be authorized to work in the United States without the need for current or future sponsorship.

Responsibilities

• Serve as a primary service contact for existing and prospective private wealth clients, delivering responsive, high-touch support with strong follow-up and diligent execution
• Establish new accounts for individual and entity clients, including document preparation, KYC data gathering and review, quality control checks prior to submission, account funding coordination, and information follow-up
• Process account maintenance requests including: KYC updates (name changes, address changes, personal data updates, investment objective changes), control and interested party updates, and account feature changes such as check writing, margin, and options
• Review and process requests for fund disbursements, securities gifting, ACATs, and DTC transfers, ensuring accuracy and timely execution
• Address client inquiries and service requests promptly; resolve issues in a timely manner and escalate complex matters as appropriate
• Identify and flag suspicious activity to mitigate risk and prevent potential fraudulent account behavior
• Provide support for the client online reporting portal (eClient), including initial setup assistance and ongoing general inquiries
• Fulfill client requests for account documentation, performance reporting, tax documents, and other account-related materials
• Support subscription document preparation and fulfillment for alternative and private equity investments
• Maintain accurate client records and activity logs across internal systems
• Assist with ad hoc projects as assigned by management
• Serve as a backup equity trader for the team
• Execute equity trades accurately and responsibly in accordance with portfolio manager direction and firm trading policies and procedures
• Maintain awareness of open orders, trade status, and settlement activity to ensure continuity of trading operations
• Develop and maintain working knowledge of the team's equity strategies and client portfolios to support accurate and timely trade execution

Benefits

• paid time off
• medical/dental/vision insurance
• retirement
• life insurance
• discretionary bonus