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Performs customer service, cash and check handling work as well as fiscal clerical work such as totaling bills, vouchers and cash. Collects cash, checks and credit card payments delivered by mail or directly from the public; post receipts. Responsible for receiving and receipting all funds received by various departments of City government and issues receipts for all licenses issued by the City of Muskogee. Refers utility customers to customer service personnel in cases of account inquiries. Maintains daily record of bills paid, check and cash receipts and reconciles daily receipts. Answers phone calls and directs calls as necessary. Processes mail for all City departments as required; prepares customer accounts for payment. Will cross-train in one or more areas of department functions and will float to different positions as needed within Revenue Division. Operates office equipment such as fax machines, copiers, and phone systems, and uses computers for spreadsheet, word processing, database management, and other applications; learns to operate new office technologies as they are developed and implemented. Performs other work as necessary and or as assigned. Must report to work on a regular and timely basis. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED

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