Cashier, Part Time Flex, Farmers Market - Pottery Barn Kids and Teen

Williams-Sonoma • Los Angeles, CA

3h

About The Position

The Cashier supports the customer experience at Pottery Barn Kids and Teen by providing personalized service at the cash wrap, completing transactions accurately, and helping customers find products and information that meet their needs. The role contributes to an upbeat store environment, maintains cash-wrap standards, and works with available resources to resolve customer issues. Part-Time Flex associates must be available for at least two regularly scheduled weekend shifts and two weekday shifts. Weekend shifts must be on two separate days. Associates seeking 20 or more scheduled hours per week must have additional availability that meets business needs.

Requirements

• Love closing sales and be able to articulate a proven ability to exceed goals.
• Thrive in an entrepreneurial environment and look for creative approaches.
• Be passionate about building lasting customer relationships by capturing contacts, reconnecting with customers, and promoting company inspiration, events, services, brand credit cards, and product launches.
• Know how to ask questions to understand customers’ personal styles and needs.
• Work successfully in a team environment while also working independently and managing one’s own work.
• Have 1–2 years of experience in a customer service role.
• Demonstrate the ability to prioritize and handle multiple tasks simultaneously.
• Be able to remain mobile on the sales floor for extended periods.
• Be able to operate a POS system.
• Be able to lift and mobilize medium to large items weighing up to 75 pounds while using appropriate equipment and safety techniques.
• Be available to work at least two regularly scheduled weekend shifts (Friday, Saturday, and/or Sunday) and two weekday shifts (Monday through Thursday). Weekend availability must cover two separate days.
• Have greater availability beyond the stated minimum if seeking 20 or more scheduled hours weekly, in accordance with business needs.

Nice To Haves

• High school diploma or equivalent preferred.

Responsibilities

• Keep the store environment lively and upbeat for customers and teammates.
• Engage multiple clients at the cash wrap and provide personalized service that creates a positive impression.
• Accurately and efficiently process register/POS transactions, sales, returns, and exchanges.
• Ensure merchandise is rung up and priced accurately, applying appropriate price overrides when necessary.
• Communicate product information, care and maintenance guidance, timeframes, and delivery details to manage customer expectations.
• Affirm customers’ purchases and suggest additional merchandise that complements their selections.
• Inform clients about promotions that may affect their purchases.
• Share product information and testimonials, and promote in-store events and workshops that enhance the customer experience.
• Maintain the visual standards and supplies of the cash-wrap area.
• Use available resources to help customers obtain what they want and resolve issues.
• Perform other duties assigned by management and comply with company policies and procedures.
• Foster a workplace where associates are treated fairly and with dignity and respect, in accordance with the People-First Philosophy.

Benefits

• Competitive compensation; anticipated pay is $19.65 per hour.
• Discount on Williams-Sonoma, Inc. brands.
• 401(k) plan and other investment opportunities.
• Wellness program supporting physical, financial, and emotional health.
• Paid vacations and holidays for full-time associates.
• Health benefits, dental and vision insurance, including same-sex domestic partner benefits, for full-time associates.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed