Sales Associate, Part Time Flex, Farmers Market - Pottery Barn Kids and Teen

Williams-Sonoma • Los Angeles, CA

4h • Onsite

About The Position

As a Sales Associate, you provide customers with a unique shopping experience through excellent customer service, effective selling techniques, and in-depth product knowledge in a fast-paced specialty retail environment. The role includes achieving sales goals, helping customers with store services, processing transactions and merchandise, maintaining visual presentations and store cleanliness, and complying with company policies and procedures.

Part-Time Flex associates must be available for at least two regularly scheduled weekend shifts (Friday, Saturday, and/or Sunday) and two weekday shifts (Monday through Thursday). The two weekend days must be separate. Associates scheduled for 20 or more hours per week need additional availability to meet business needs. The anticipated pay is $19.65 per hour. This role is not eligible for relocation assistance, and the company will not sponsor employment-based immigration cases for this position.

Requirements

• 1–2 years of customer service and retail sales experience; specialty retail experience is preferred but not required.
• Ability to be mobile on the sales floor for extended periods.
• Ability to operate a POS system.
• Ability to lift and mobilize medium to large items weighing up to 75 lbs. using appropriate equipment and safety techniques.
• Part-Time Flex associates must be available for at least two regularly scheduled shifts on separate weekend days and two shifts during the week.
• Associates scheduled for 20 or more hours weekly must have additional availability to meet business needs.
• Ability to work effectively in a team and independently, manage time, prioritize, and handle multiple tasks.
• Ability to understand customers’ needs and connect them with appropriate products.
• Ability to work toward clearly defined daily sales goals and metrics.

Nice To Haves

• High school diploma or equivalent preferred.
• Specialty retail sales experience preferred.

Responsibilities

• Provide sincere, friendly, energetic customer service in accordance with World-Class service standards.
• Achieve established sales and contest goals and maintain knowledge of current sales and promotions.
• Assist customers with gift wrap, gift registry, merchandise location, catalog orders, special orders, back orders, charge sends, courier deliveries, and furniture orders.
• Use effective selling techniques to build multiple sales and increase productivity.
• Demonstrate comprehensive product knowledge, including product features and benefits.
• Accurately perform register transactions, including sales, returns, and exchanges.
• Assist with visual merchandise presentation, signage, and lighting.
• Maintain store cleanliness and maintenance standards; straighten and clean the store and help maintain the stockroom as needed.
• Process, ticket, and restock merchandise as needed.
• Perform other duties assigned by management.
• Comply with all company policies and procedures.

Benefits

• Competitive compensation package.
• Discount on Williams-Sonoma, Inc. brands.
• 401(k) plan and other investment opportunities.
• Wellness program supporting physical, financial, and emotional health.
• Paid vacations and holidays for full-time associates.
• Health benefits, dental insurance, and vision insurance, including same-sex domestic partner benefits, for full-time associates.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED