Design Sales Specialist/Home Stylist, Part Time Flex, Farmers Market - Pottery Barn Kids and Teen
About The Position
The Design Sales Specialist/Home Stylist inspires customers to express themselves in their homes by providing design consultations and helping customers complete purchases. The role includes in-store and in-home assistance with living-space design, creating and presenting design plans, and supporting customer engagement with the brand. The specialist also completes sales at the cash wrap, provides product expertise, and helps customers with a range of special services and orders. This is a Part-Time Flex position. Associates must be available for at least two regularly scheduled weekend shifts on separate days (Friday, Saturday, and/or Sunday) and two shifts during the week (Monday through Thursday). Scheduling 20 or more hours per week requires additional availability based on business needs. The anticipated pay range is $19.65–$24.00 per hour. The role is not eligible for relocation assistance.
Requirements
- Strong communication, clienteling, and customer follow-up skills.
- Ability to complete and coordinate complex large orders across a variety of sales channels.
- Proven ability to prioritize and handle multiple tasks simultaneously.
- One to two years of customer service and retail sales experience; specialty retail experience is preferred but not required.
- Ability to remain mobile on the sales floor for extended periods.
- Ability to lift and mobilize items weighing up to 75 pounds using appropriate equipment and safety techniques.
- Part-Time Flex associates must be available for at least two regularly scheduled shifts on separate weekend days and two shifts during the week.
- Availability beyond the minimum schedule is required to be scheduled for 20 or more hours per week, based on business needs.
Nice To Haves
- Experience working with the elements of design.
- Specialty retail experience.
Responsibilities
- Conduct one-on-one design consultations in the store and in customers’ homes to support living-space design and drive store sales.
- Conduct productive in-home consultations, accurately measuring and assessing customers’ living spaces.
- Create and present design plans based on customers’ needs, styles, preferences, and living spaces.
- Maintain knowledge of current sales and promotions to achieve and exceed sales and productivity goals.
- Assist customers with special services, including gift wrap, gift registry, locating merchandise, catalog and internet orders, special orders, back orders, charge sends, courier deliveries, and furniture orders.
- Demonstrate strong product knowledge, including features and benefits of the design studio assortment.
- Assist customers and complete sales at the cash wrap.
- Promote continued customer engagement with the brand.
Benefits
- Employee discount on Williams-Sonoma, Inc. brands.
- 401(k) plan and other investment opportunities.
- Wellness program supporting physical, financial, and emotional health.
- Paid vacations and holidays for full-time associates.
- Health benefits, dental insurance, and vision insurance for full-time associates, including same-sex domestic partner benefits.
- Individual development plans and career-pathing conversations.
- Annual performance appraisals.
- Cross-brand and cross-functional career opportunities.
- Online learning opportunities through brand-specific resources and WSI University.
- Leadership development opportunities.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
