Lead Care Manager
Heritage Health Network • Los Angeles, CA52d • Hybrid
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Lead Care Manager - Los Angeles
Heritage Health Network•Los Angeles, CA
•Hybrid
About The Position
Join Heritage Health Network (HHN) and make a meaningful impact in your community as a Lead Care Manager supporting members through our Enhanced Care Management (ECM) program. This is a hybrid position (2 days remote, 3 days in the field), giving you the flexibility to work from home while building strong, in-person connections with members across Los Angeles County.
Requirements
- Experience in care or case management (community-based preferred)
- Knowledge of Medi-Cal and ECM strongly preferred
- Strong communication and interpersonal skills
- Ability to work in a team-oriented environment
- Willingness to travel within Los Angeles County
- Bilingual (English/Spanish) preferred
Responsibilities
- Serve as the primary point of contact for members and coordinate their care
- Develop and manage personalized care plans with members and providers
- Collaborate with healthcare teams and community resources
- Support members through education, advocacy, and engagement
- Identify and address gaps in care
- Maintain accurate, timely documentation
Benefits
- Medical, dental, and vision insurance
- Paid time off + holidays
- Competitive pay + quarterly bonuses
- Hybrid work flexibility
- Growth and advancement opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
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