Business Analyst Jobs

About The Position

Requirements

• A Bachelor’s degree in Business Administration, Information Systems, or relevant field.
• 3+ years in IT business analysis, operations, or project management, with demonstrated project leadership.
• Strong analytical, financial modeling, and business process improvement skills.
• Experience partnering across teams and driving organizational change through technology.
• Advanced proficiency with project management and analytical tools (e.g., Excel, Power BI, Microsoft Project, Jira, or Smartsheet).
• Excellent communication skills and capability to bridge technical and business priorities.
• A collaborative, proactive, and impact-focused mindset.

Nice To Haves

• A PMP, CAPM, or equivalent certification preferred; familiarity with ITIL or COBIT a plus.

Responsibilities

• Serving as a strategic partner between IT and business units to identify and deliver service innovations, process improvements, and growth opportunities enabled by technology.
• Analyzing IT projects and departmental activities to quantify business value, ROI, and opportunities for continuous improvement.
• Developing, tracking, and reporting key performance indicators (KPIs), performance metrics, and service-level agreements (SLAs) that evaluate IT's impact on business objectives to maximize value delivery.
• Supporting IT portfolio management and prioritization to ensure projects align with key strategic outcomes and resource capacity.
• Preparing business cases, executive summaries, and recommendations for technology driven transformation initiatives.
• Conducting internal and market research to recommend process enhancements and innovative solutions enabled by IT.
• Leading and supporting small to medium sized IT projects from inception to completion, ensuring on time, value aligned delivery.
• Managing IT procurement processes for hardware, software, and services while partnering with procurement and finance to oversee vendor relationships, purchasing workflows, and budget alignment.
• Partnering with IT leadership and executive stakeholders on strategic planning, providing actionable insights on technology trends, risk posture, and performance.
• Driving change management activities that guide stakeholders through technology transitions and maximize adoption.

Benefits

• Join a rapidly evolving, industry-leading SaaS company on an exciting journey of growth and scalability!
• Take on meaningful, high-impact challenges by leveraging cutting-edge technologies and best-in-class protocols to drive innovation.
• Own my career path with our internal development framework. Ask us more about this!
• Expand my skill set and earn certifications with unlimited access to LinkedIn Learning courses and interactive Microsoft courses & training.
• Be part of a supportive and experienced team within a dynamic, inclusive, and encouraging culture.
• Enjoy flexible work hours that empower me to balance personal time with professional commitments.
• Collaborate in a modern, open-plan workspace featuring a gaming area, free snacks and drinks, and regular social events.
• Creating an inclusive environment where I can help shape the culture not just by fitting in, but by adding to it.
• Providing a market competitive salary that is applied through a consistent process, equitable for all our employees, and regularly reviewed based on industry data.
• Rewarding me with an annual performance-based bonus.
• Offering comprehensive Health/Vision/Dental/Life Insurance, and a 401k Retirement Savings Plan with a company match up to 4%.
• Granting enhanced leave for expecting parents; 20 weeks 100% paid for primary leave, and 10 weeks 100% paid for secondary leave.
• Providing me with a flexible time off policy to take the time off that I need. Be it for vacation, volunteering, celebrating holidays, spending time with family, or simply taking time to recharge and reset.
• Having multiple company wellness days each year to prioritize mental health and well-being.
• Providing access to RethinkCare, a global behavioral health platform that enhances personal well-being, strengthens professional resilience, and empowers parental success through expert-led training and resources.