Business Analyst Jobs

About The Position

Requirements

• Experience supporting Agile project delivery methodologies.
• Experience grooming requirements and preparing work for development teams.
• Strong experience writing and managing user stories.
• Experience managing and refining Product Backlog Items.
• Experience documenting requirements in clear and concise user story formats.
• Experience breaking epics into detailed stories and defining acceptance criteria.
• Advanced analytical, problem-solving, and business analysis capabilities.
• Strong understanding of requirements management and backlog governance.
• Experience supporting user testing activities and presenting findings.
• Working knowledge of business systems technologies.
• Knowledge of systems design, development, testing, implementation, and evaluation.
• Proficiency with SQL database querying.
• Knowledge of API design, integration, and technical requirements definition.
• Hands-on experience using Azure DevOps for user story and backlog management.
• Experience leveraging AI tools for business analysis and requirements documentation.
• Strong communication, consultation, and interpersonal skills.
• Ability to communicate technical concepts to both technical and non-technical audiences.
• Experience discussing client requirements and systems development options.
• Strong presentation and documentation skills.
• Experience preparing project reports, business cases, presentations, manuals, dashboards, and research summaries.
• Ability to build productive working relationships across multiple stakeholder groups.
• Knowledge of Information Management principles, concepts, policies, and practices.
• Experience with business process mapping, business functional modeling, and business event modeling.
• Experience working within structured, object-oriented, and Agile methodologies.
• Experience developing performance measures and evaluation frameworks.
• Knowledge of Accessibility for Ontarians with Disabilities Act (AODA) requirements and standards.

Nice To Haves

• Experience within the public sector.
• Experience supporting education-related environments.
• Experience using information retrieval tools and packages.

Responsibilities

• Provide comprehensive business analysis services across a variety of business and technology initiatives.
• Work with stakeholders and subject matter experts to gather, document, and analyze business requirements.
• Lead and conduct business analysis activities to assess business challenges and opportunities and document requirements to support solution delivery.
• Prepare and advise on business analysis policies, processes, best practices, and standards.
• Apply business process re-engineering concepts to support service improvements and cost-effective delivery approaches.
• Conduct business analysis throughout all project phases using appropriate levels of detail.
• Develop business strategies, business cases, cost-benefit analyses, and feasibility studies.
• Facilitate requirements gathering activities including workshops, interviews, and requirements sessions.
• Perform business modeling, use case modeling, data modeling, process mapping, data flow modeling, business rules definition, and non-functional requirements analysis.
• Monitor project progress, identify and resolve issues, and provide status reporting to management and stakeholders.
• Develop performance measures and traceability matrices and conduct follow-up evaluations.
• Support project teams by proactively grooming and preparing upcoming work.
• Assemble requirements into clear and actionable user stories.
• Manage and refine Product Backlog Items and communicate changes to project leadership.
• Break epics into detailed user stories and define acceptance criteria.
• Ensure requirements are clearly documented and ready for development.
• Provide project teams with business context and strategic alignment.
• Maintain backlog integrity as the source of truth for delivery teams.
• Collaborate closely with Product Owners and project stakeholders.
• Ensure decisions, dependencies, and discussions are properly documented within user stories.
• Conduct stakeholder engagement activities and prepare supporting documentation including presentations and briefing materials.
• Explain complex technical analyses, recommendations, and options to both technical and non-technical audiences.
• Establish effective working relationships with stakeholders, partners, project teams, and leadership.
• Support user testing activities, including planning, recruitment coordination, facilitation, documentation, and presentation of findings.