Client Business Analyst
Fiserv • Omaha, NE56d
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Client Business Analyst
Fiserv•Omaha, NE
About The Position
Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Client Business Analyst What does a successful Client Business Analyst do at Fiserv? As a successful Client Business Analyst, you will ensure that Fiserv delivers on its commitments to our financial institution partners. You will serve a meaningful role in driving client satisfaction in partnership with stakeholders across the organization.
Requirements
- Bachelor's degree in business, operations or a related field required.
- 5 to 7 years of experience in business and IT program and project management
- 5+ years of experience in the Financial Services Industry
- Shown success in effectively driving delivery
- Working understanding of business financial practices and accounting
- You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.
- This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.
Nice To Haves
- Knowledge of FD system (PCF, ACS, Letters, DQ, Rules) preferred
- Experience with Waterfall and Agile Development methodologies preferred
Responsibilities
- Execute client delivery and service processes to support client initiatives
- Support voice of the customer feedback for end-to-end client satisfaction and engagement
- Understand the client business requirements with the desired business outcomes and implements solutions
- Support the compilation of project requirements – Identify, research, analyze and write client business requirements
- Execute completion and approval of testing, user documentation, and blended learning plans with support
- Execute business and system development methodologies are followed and continuously improved
- Ensure clients and other departments actively participate in appropriate phases of the process, such as requirements definition, quality inspection of design documents, testing and validation
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees
Job Search Resources
Career Resources
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