Bsa Jobs

About The Position

Requirements

• High School diploma or equivalent.
• One to three years similar or related experience.
• Ability to receive and disburse funds in an accurate manner.
• Excellent communication and organizational skills.
• Professional, pleasant, and outgoing personality.
• Cash handling experience.
• Ability to perform under pressure.
• Excellent analytical skills.
• Ability to sell.
• Team player.
• Knowledge of credit union operations.
• Knowledge/ability to use various computer programs.
• Decision making skills.
• Compliance and Regulatory (BSA, OFAC, etc.)
• Security Awareness Training
• Diversity, Ethics, Sexual Harassment, and Sensitivity

Nice To Haves

• Ability to perform each essential duty satisfactorily.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions if they are otherwise qualified.
• The ability to communicate effectively with members, staff, and contacts outside of the credit union in a polite, courteous timely, accurate and efficient manner.
• Patience in dealing with a difficult member.

Responsibilities

• Maintain and balance cash and daily work accurately.
• Complete member transactions accurately in a timely manner while providing a positive member interaction.
• Apply critical thinking skills to recognize potential fraudulent activities, take proactive measures to prevent and mitigate risks.
• Process night drop and mail payments.
• Maintain and balance ATM, cash, and coin machines.
• Balance vault daily.
• Perform all opening and closing procedures of the office.
• Scan, process, and balance checks accurately.
• Provide members with information about Ascentra’s products and services.
• Attain satisfactory ratings of service referrals.
• Assist members with problems or questions and know where to refer them.
• Actively and thoughtfully communicating with their supervisor, planning their goals and development, taking accountability for their actions and striving for excellence.
• Promote products and services.
• Attend all meetings as required.
• Maintain clean and professional work area and appearance.
• Maintain positive public relations and promote credit union within the community.
• Complete educational programs as required.
• Make a good first impression, be dressed professionally and greet people with a smile and a firm handshake.
• Keep a smile in my voice as well as on my face.
• Answer the telephone by the third ring.
• Call people by name and thank them.
• Give people my full and undivided attention; focus on the person face to face and on the telephone.
• Take responsibility for solving the individual's problem instead of referring it to someone else.
• Deliver on commitments of action(s) to be taken, so excuses won't be necessary.
• Follow through on necessary action(s) to be sure the problem is solved.
• Know that what's important is not only who or what created the problem but how the problem can be corrected.
• Protect confidential information.
• Other duties as assigned.