Beverage Manager Jobs

About The Position

Requirements

• Excellent communication skills.
• Ability to read, write, and communicate verbally in the English language.
• Proficiency in basic computer knowledge, POS systems, and communication via E-mail.
• Ability to perform intermediate math.
• Present a pleasant, hospitable, upbeat, professional demeanor.
• Ensure proper service and atmosphere for the guests.
• Act as host in greeting and seating guests.
• Handle guest service recovery situations with professionalism and fairness.
• Administer disciplinary action.
• Supervise, motivate, train, evaluate, discipline, and give direction to all front of house personnel.
• Ensure compliance with all rules, regulations, policies, and procedures.
• Ensure proper documentation of all incidents in detail.
• Evaluate, train, restructure as needed, and assign duties as well as monitor attendance of all front of house personnel.
• Minimum of five (5) years in the hospitality industry, with an emphasis on food and beverage.
• Experienced in current Food and Beverage operational systems and software.
• Ability to obtain a valid gaming license is required.
• Must be 21 or over.
• Pass drug screening, and background (credit/criminal) check.
• Obtain valid Food Handlers and Responsible Beverage Server Certifications.
• Must be able and willing to obtain a ServSafe Manager Certification within 30 days of employment.
• Discerning attention to detail and dedication to brand presentation.
• Proficient with the use of technical items such as computers and/or tablets.
• Requires regular, predictable attendance.

Nice To Haves

• Proficiency utilizing Microsoft Office Suite.

Responsibilities

• Manage the daily operation of all Food & Beverage outlets.
• Monitor staff performance in all phases of service to ensure that service standards and operational protocols are in precise adherence.
• Conduct ongoing training with staff to facilitate perfection of craft and continuous growth.
• Evaluate and address guest comments and reviews regarding outlet experiences, analyze root cause and create resolution and mitigation strategies.
• Understand and comply with all company and departmental rules and regulations, policies, and procedures.
• Establish and maintain an effective working relationship with staff and customers.
• Maintain confidentiality of sensitive information.
• Develop, introduce, and maintain a “service culture”.
• Forecast food and beverage needs.
• Adhere to budgets and meet financial targets.
• Monitor all supplies and establish adequate par levels.
• Inspect all equipment and report on maintenance issues.
• Monitor the overall cleanliness of the facility.
• Ensure a safe work environment for the staff.
• Evaluate staff to ensure they are presentable with clean and pressed uniforms consistently.
• Other job-related duties as assigned.