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Relationship Banker SB Icon Buckhead, Atlanta

JPMorgan Chase & Co.•Atlanta, GA
•Onsite

About The Position

At Chase, Relationship Bankers represent the brand and culture by providing welcoming, attentive service and using banking solutions and financial technology to create positive client experiences. In this branch role, the Relationship Banker acquires, manages, and retains client relationships, uses financial knowledge to recommend thoughtful solutions, and contributes to branch success. The position is subject to Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators and requires NMLS registration under the SAFE Act. Employment is contingent on meeting the applicable requirements, including background and credit review, successful registration, and ongoing compliance.

Requirements

  • At least 1 year of sales experience in Retail Banking, Financial Services, or a related industry, with demonstrated success acquiring clients, deepening relationships, and delivering results.
  • Ability to create memorable client experiences.
  • Excellent in-person and phone communication skills, including tailoring product and service features and benefits to clients with differing needs.
  • Ability to resolve client issues promptly and effectively with attention to detail.
  • Ability to operate within established risk parameters and meet internal and external risk and compliance obligations.
  • High school degree, GED, or foreign equivalent.
  • Securities Industry Essentials (SIE) exam, FINRA Series 6, state registration (including Series 63 if required), and Life licenses; unlicensed applicants must obtain licenses through JPMC's licensing program within 180 days of hire.
  • Ability to work branch hours, including weekends and some evenings.
  • Meet Dodd Frank/Truth in Lending Act Loan Originator qualification requirements, including JPMC review of criminal conviction history, credit report, NMLS information, and other relevant information.
  • NMLS registration under the SAFE Act of 2008, with successful registration immediately after the start date and compliance with annual renewal and update requirements.

Nice To Haves

  • College degree or military equivalent.
  • Experience following banking policies, procedures, and regulatory requirements.

Responsibilities

  • Provide attentive, friendly service and create a welcoming environment for clients.
  • Manage assigned clients and proactively meet with them in person and by phone to build relationships, understand financial needs, and tailor product and service recommendations.
  • Communicate clearly and consultatively, asking questions and listening to understand and anticipate client needs.
  • Educate clients about and connect them to digital banking solutions, including the Chase Mobile App, Chase.com, and ATMs.
  • Learn products, services, and procedures to consult effectively on banking solutions and connect clients with specialists for their financial needs.
  • Follow policies, procedures, and regulatory banking requirements.
  • Meet risk and compliance obligations, including completing required training.
  • Register on or update the National Mortgage Licensing System and Registry (NMLS) as required, and complete annual renewals and required updates.

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