Service Technician
Automotive Parts Headquarters • Sioux Falls, SD15d
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Benco Service Technician
Automotive Parts Headquarters•Sioux Falls, SD
About The Position
BENCO Equipment is hiring a Service Technician to help keep customers’ automotive and commercial shops operating safely and efficiently. The technician travels to customer locations to install, diagnose, maintain, and repair a variety of shop equipment involving mechanical, electrical, and hydraulic systems. The role offers hands-on, independent field work and requires building positive relationships with customers. The technician uses diagnostic methods to identify equipment issues, test and adjust equipment, verify that repairs work properly, and, when possible, inspect and operate equipment before delivery. The position also involves ongoing training, timely documentation of service work, professional customer service, and adherence to company safety procedures.
Requirements
- High school diploma/GED or equivalent work experience.
- Working knowledge of mechanical, hydraulic, and electrical systems.
- Basic computer skills and ability to learn new technology.
- Ability to diagnose and repair equipment and components in the field.
- Strong problem-solving and critical-thinking skills.
- Ability to understand customer needs and work to exceed expectations.
- Ability to work independently and manage field work without direct supervision.
- Ability to work effectively in a dynamic, fast-paced service environment.
- Commitment to following company safety requirements and maintaining safe working habits.
- Ability to lift up to 75 pounds.
- Valid driver’s license and safe driving record.
- Flexibility to work overtime as needed.
Nice To Haves
- Associate Degree or technical school certificate.
Responsibilities
- Install, diagnose, troubleshoot, maintain, and repair shop equipment, including vehicle hoists, tire changers, wheel balancers, air compressors, pressure washers, waste oil heaters, air line and lube systems, exhaust systems, and other automotive and commercial shop equipment.
- Use logical troubleshooting and diagnostic techniques to identify equipment problems and determine appropriate solutions.
- Test equipment, make adjustments, and verify proper operation after repairs.
- Inspect and operate equipment before delivery when possible to help ensure it is ready for the customer.
- Stay current on equipment, technology, and service techniques through ongoing training and education.
- Accurately document and report completed service work in a timely manner.
- Work independently in the field, manage priorities, and maintain a high level of service.
- Represent BENCO Equipment professionally and provide a positive customer experience on every service call.
- Follow company safety procedures and maintain safe working practices.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Basic life insurance
- Long-term disability
- Voluntary life insurance
- Short-term disability
- 401(k) with company match
- Profit sharing
- Paid time off (PTO)
- Safe and sick time
- Employee discount
- Employee Assistance Program (EAP)
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
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