Associate Director Jobs

About The Position

Requirements

• Bachelor’s degree in Information Technology, Computer Science, Information Systems, Business Administration, or a related field.
• Minimum of three (3) years of experience administering Jenzabar Desktop and J1 Web, student information, or enterprise business systems.
• Experience working with databases, reporting tools, SQL report writing, and business process analysis.
• Knowledge of enterprise resource planning systems and higher education business processes.
• Understanding of student, financial, and administrative data systems.
• Strong analytical and problem-solving abilities.
• Strong customer service orientation.
• Ability to manage multiple priorities and projects simultaneously.
• Excellent written and verbal communication skills.
• Ability to explain technical concepts to non-technical users.
• Ability to work collaboratively across departments.
• Ability to maintain confidentiality and safeguard sensitive information.
• Knowledge of SQL, reporting tools, data analysis, and system integrations.
• Ability to work at a computer for extended periods.
• Ability to occasionally lift and move equipment weighing up to 25 pounds.
• Ability to travel occasionally between campus locations and professional development events as needed.

Nice To Haves

• Experience supporting business applications in a higher education environment.
• Experience in higher education technology administration.
• Experience managing software implementations or upgrades.
• Experience supporting data governance and institutional reporting initiatives.
• Project management experience.

Responsibilities

• Provide strategic leadership for the implementation, administration, optimization, integration, and continuous enhancement of the Jenzabar ERP environment.
• Serve as the primary functional and technical administrator for Jenzabar and related enterprise systems.
• Ensure the reliability, integrity, security, and effective utilization of institutional data and business processes.
• Collaborate with academic and administrative departments to assess business needs, improve workflows, and implement system enhancements.
• Provide leadership in system governance, configuration, data integrity, integrations, user access and security, testing, troubleshooting, vendor coordination, documentation, and ongoing system support.
• Identify opportunities to leverage technology to improve operational efficiency, strengthen data management, enhance user experience, and support decision-making.
• Participate in institutional technology planning and enterprise applications strategy initiatives.
• Perform other duties as assigned.