Assistant Store Manager Jobs

About The Position

Requirements

• Experience working in a retail environment, preferably in footwear and athletic apparel.
• 1–3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to assist in managing a team and keep up with overall goals and profits.
• Self-starter with initiative to take on important tasks without being asked.
• Strong attention to detail and ability to handle multiple tasks simultaneously and precisely.
• Team player passionate about outstanding customer service and selling merchandise.

Responsibilities

• Assist the Store Manager in controlling company assets.
• Consult with the Store Manager on action plans for selling, restocking, merchandising, ordering, scheduling, and other departmental and overall store responsibilities.
• Assume responsibility for the entire store in the Store Manager’s absence.
• Assist with recruiting, training, and evaluating personnel.
• Provide knowledge and guidance to employees and customers across departments as needed.
• Monitor inventory, sales statistics, and expenses to support profitability in all departments.
• Direct staff to ensure departmental responsibilities and standards are completed.
• Keep the Store Manager informed about inventory movement and customer trends.
• Ensure quality customer service is maintained and provide extraordinary service, including helping customers as they enter and assisting multiple customers during peak periods.
• Promote and sell company services and merchandise.
• Follow company policies, procedures, and standards in the operations, personnel, visual, and customer service manuals, as well as company memos.
• Protect company assets and financial information by ensuring internal control procedures are accurate and effective, and report potential fraud risks to management or appropriate officials.
• Perform general administrative duties and train in Store Manager responsibilities.
• Supervise employees in the Store Manager’s absence, including interviewing and training employees, planning and assigning work, directing work, and resolving problems.