Package Center Manager
UNC-Chapel Hill • Chapel Hill, NC16d • Onsite
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Package Center Manager
UNC-Chapel Hill•Chapel Hill, NC
•Onsite
About The Position
We are a well-established organization within Carolina Housing that operates multiple package center locations on campus, providing essential mail services to over 8,600 on-campus residents. Our Package Centers handle a substantial volume of packages and letters annually, relying on a dedicated team of student and temporary staff. As we continue to grow and innovate, we are seeking skilled and autonomous Package Center Managers to oversee and optimize our mail operations. The Package Center Manager plays a pivotal role in coordinating and supervising activities similar to a post office. This position is responsible for managing the handling, receiving, storing, and distributing of all types of US mail, external carriers, and interdepartmental correspondence for our on-campus residents. The Package Center Manager will serve as the sole supervisor of the Package Center and act as a backup for the Assistant Director, overseeing all residential mail services on campus.
Requirements
- Must have experience managing and supervising operations.
- Must have experience leading and mentoring teams.
- Must have experience with scheduling.
- Must have experience with accounting and inventory records.
- Must have experience with hiring processes.
- Must have experience with training programs.
- Must have experience with compliance with Federal Mail Regulations.
- Must have experience with facility OS package software.
Nice To Haves
- Experience in a post office or similar mail handling environment is a plus.
Responsibilities
- Independently manage and supervise the Package Center Operations, ensuring efficient handling of over 170,000 packages and 110,000 letters annually.
- Lead and mentor a team of 40+ student employees, and seasonal temporary staff, providing guidance, training, and support to maintain high-quality service standards.
- Prioritize communication with residents on all mail-related matters, addressing their concerns promptly and professionally.
- Create work schedules for student and temporary staff to optimize coverage and service levels.
- Act as the Facility OS Package Software Administrator, ensuring seamless operations and compliance with Federal Mail Regulations.
- Facilitate comprehensive training programs for student, temporary, and professional staff, including adherence to Federal Mail guidelines, fire safety, and Environmental Health and Safety standards.
- Collaborate with housekeeping, external carriers, and facilities to streamline operations and enhance efficiency.
- Maintain accurate accounting and inventory records.
- Oversee the hiring process for student and seasonal temporary staff ensuring a capable and motivated workforce.
- Summer duties may include the continued management of a Package Center, assisting with the management of summer conference and guest housing, or other functions as needed.
Benefits
- Opportunity to contribute to a vital aspect of campus life.
- Provide exceptional mail and package services to on-campus residents.
- Be part of a team maintaining excellence in package center operations.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
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