Aquatics Director Jobs

About The Position

Requirements

• High school diploma or GED.
• At least two years of experience in an aquatics-related management position.
• Current lifeguard, certified pool operator, CPR, and First Aid certifications.
• Excellent oral communication skills and ability to work positively with diverse populations, individually and in groups.
• Effective leadership skills and a strong work ethic.
• Ability to stay organized, work efficiently, and handle multiple duties simultaneously.
• Professional manner, discretion, and appearance.
• Excellent verbal and written communication skills.
• Energetic, enthusiastic, and motivational approach.
• Availability when the facility is open, which may include nights, weekends, and holidays.
• Ability to swim well enough to maintain current lifeguard certification and physical ability to perform lifeguarding duties.

Nice To Haves

• Bachelor’s degree in Physical Education, Exercise Science, Health Education, or a related field.
• WSI and/or LGI certification.

Responsibilities

• Deliver the Arch Amenities Group guest experience and uphold its mission, values, standards, expectations, brand standards, and policies.
• Help develop a comprehensive facility operations manual, including written policies and procedures for facility services, administration, and maintenance.
• Submit required paperwork and financial reporting in accordance with company policy.
• Develop and maintain department maintenance procedures and checklists, including routine preventive maintenance and repair.
• Maintain monthly inventories of supplies, equipment, and products; order pool supplies.
• Write department articles or press releases when applicable.
• Build and maintain a team of service providers capable of meeting professional and service demands.
• Recruit, interview, hire, and train staff to maintain a fully staffed department.
• Ensure staff understand services, products, programs, and activities through regular meetings and training workshops.
• Ensure appropriate supervisory coverage through a Manager on Duty system and participate in the facility’s MOD schedule.
• Continuously assess employee progress, coach and discipline fairly and consistently, participate in annual performance evaluations, and assist with terminations when necessary.
• Provide excellent customer service; monitor guest feedback and follow up on guest requests and comments.
• Ensure the facility is accessed only by members and guests and remains safe and secure.
• Develop the annual pool operations budget and maintain fiscal responsibility through efficient scheduling and adjustments as needed.
• Create and implement an annual marketing and programming plan to promote aquatic activities and encourage member participation and utilization.
• Develop member participation and recruitment plans detailing promotions, programs, and expenditures.
• Ensure indoor and, if applicable, outdoor pools are clean and functioning properly.
• Maintain pool licenses and verify that pool employees hold current certifications.
• Perform other duties as assigned.