Analyst Jobs

About The Position

Requirements

• Master’s degree, or foreign equivalent, in Business Administration, Engineering Management, or related field and 3 years of experience as a Product Manager, Product Developer, Project Manager, Management Associate or related position developing digital transformation and customer experience using Adobe Analytics, Qualtrics, and Figma.
• Alternatively, Bachelor’s degree in Business Administration, Engineering Management, or related field and 5 years of progressive post-baccalaureate experience in the stated fields.
• Full span of experience must include: Conducting product strategy and roadmap development.
• Full span of experience must include: SharePoint.
• Full span of experience must include: Strategic data analysis and performance optimization using Tableau.
• 2 years of experience must include: Working within a global financial services institution.
• 2 years of experience must include: Jira and Confluence.

Responsibilities

• Lead and oversee relationships with multiple key national brands and partners for strategic partnership development.
• Responsible for daily business operations, tactical planning, and ongoing communication with cross-functional teams.
• Drive brainstorming sessions, execute campaigns, enhance platform functionalities, refine marketing strategies, and resolve operational challenges.
• Spearhead efforts to secure new strategic partnerships while collaborating with internal stakeholders to define and execute on strategic goals.
• Spearhead the planning and development of the rewards and cards program, ensuring seamless execution from concept through launch.
• Lead the integration of innovative technological solutions and digital enhancements to drive program growth and improve customer experience.
• Collaborate with internal teams and external partners to define enhancements and drive innovation within established project timelines and priorities.
• Monitor and analyze customers behavior and experience to identify opportunities for program growth and operational improvements.
• Maintain a comprehensive database tracking program performance and operational metrics and develop actionable insights for enhancing customer engagement and increasing redemption opportunities.
• Provide strategic recommendations for future growth initiatives and marketing campaigns.
• Monitor the ongoing financial performance and program profitability of the rewards and cards program to ensure alignment with organizational goals, providing a seamless customer experience while implementing new functionalities to enhance customers Experience.
• Conduct in-depth data analysis to assess program profitability, providing actionable recommendations to drive continued growth and operational success.

Benefits

• discretionary and formulaic incentive and retention awards
• medical coverage
• dental coverage
• vision coverage
• 401(k)
• life insurance
• accident insurance
• disability insurance
• wellness programs
• paid time off packages (including planned time off (vacation) and unplanned time off (sick leave))
• paid holidays