Physical Security Analyst

BMO•Brookfield, WI

1d•$41,714 - $77,500

About The Position

Supports the service delivery, development, and execution of physical security programs, policies, and practices to minimize the potential impact of criminal risk and ensure a satisfactory level of security, fire, and life safety protection in locations / buildings across the enterprise.

Requirements

Typically between 3 – 5 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience
Knowledge of the business/group processes/procedures– In-depth
Experience in managing Building Security
Experience in Physical Security
Experience with Alarm Systems
Experience with Surveillance
Knowledge of Health & Safety workplace requirements
Knowledge of the operation / maintenance of building security equipment
PC skills (MS Word, Excel, PowerPoint) – Working
Time management skills – Very good
Specialized knowledge from education and/or business experience
Verbal & written communication skills - In-depth
Collaboration & team skills - In-depth
Analytical and problem solving skills - In-depth
Influence skills - In-depth

Responsibilities

Develops solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs
Provides advice and guidance to assigned business/group on implementation of solutions
Supports the execution of strategic initiatives in collaboration with internal and external stakeholders
Assists in the development of strategic plans
Builds effective relationships with internal/external stakeholders
Ensures alignment between stakeholders
Breaks down strategic problems, and analyses data and information to provide insights and recommendations
Monitors and tracks performance, and addresses any issues
Participates in defining the communication plan designed to positively influence or change behaviour; develops tailored messaging; and identifies appropriate distribution channels
Participates in defining change management plans of varying scope and type; may include a variety of change management activities including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives
Supports the development and promotion of a building program
Provides input into the planning and implementation of operational programs
Schedules, manages workflow/workload and coaches team members
Promotes continuous improvement/cost effectiveness of business processes and procedures
Evaluates circumstances requiring exceptions and engages senior management for resolution where required
Resolves or escalates complex and or sensitive security concerns/issues raised by employees/team members and business partners/customers
Identifies business needs, designs/develops tools and training programs; may include delivery of training to audiences
Acts as the day to day contact for vendors; supports the implementation, maintenance, and sustainment of vendor solutions
May represent BMO at various industry forums
Collaborates in the delivery of day to day operational processes, program management activities and administrative tasks to support the people and property protection programs to achieve business results and deliver the intended employee experience
Executes procedures, processes and tasks (e.g. monitoring access to premises, service requests and transactions, administer and validate system access reports/lists, etc.) within relevant service level agreements; identifies gaps/issues and escalates as required
Provides a consistent and exceptional stakeholder experience, maximizes employee productivity, enforces internal / external control standards and minimizes risk
Collaborates with internal and external stakeholders in order to deliver on business objectives. External stakeholders may include law enforcement, building landlords, physical security vendors/security guards, contacts at other financial institutions, etc.
Communicates and reinforces principles, programs, process, and standards and communicates openly and regularly about business issues
Participates in the design, development, implementation, and management of core processes
Improves operational methods and workflows by identifying, recommending and implementing process improvement initiatives
Develops knowledge related to operations specialty. Fully understands and practices operating procedures/emergency procedures and supports communication and implementation of them
Organizes work information to ensure accuracy and completeness
Analyzes data and information to provide insights and recommendations
Gathers and formats data into regular and ad-hoc reports, and dashboards
Ensures all security equipment and systems are operating in accordance with operating procedures and escalates all problems/issues to management
Responds and provide support for urgent/emergency situations after normal business hours. Focus may be on a business/group
Thinks creatively and proposes new solutions
Exercises judgment to identify, diagnose, and solve problems within given rules
Works mostly independently
Broader work or accountabilities may be assigned as needed