Analyst Jobs

About The Position

Requirements

• An advanced university degree (master’s degree or equivalent) in Mathematics, Computer Science or a related technology field is required. Alternatively, a first-level university degree (bachelor’s degree) in Computer Science, Mathematics or Design, in combination with an additional two years of qualifying experience, will be given due consideration in lieu of a master’s degree.
• Minimum of two (2) years (with master’s degree) or four (4) years (with bachelor’s degree) of relevant professional experience in designing, managing, and implementing digital and AI projects.
• Experience working with low and middle-income countries.
• Experience in product development, coding, using AI models, AI prompting, backend and frontend development, enterprise web/software development, user research and testing, and stakeholder management.
• Fluency in English is required.

Nice To Haves

• Knowledge of another official UN language (Arabic, Chinese, French, Russian or Spanish) is desired.
• Experience applying digital tools in the following areas: human rights, governance, gender equality, climate, sustainable finance or crisis contexts.
• Experience managing software delivery projects involving Python, Node.js, and React.
• Experience in managing diverse teams, technical vendors, and senior stakeholders around complex challenges.
• Experience in interacting and building digital products with stakeholders in the public sector.
• Demonstrated experience building digital products, AI products, data dashboards and communicating project progress to non-technical audiences.

Responsibilities

• Utilize human-centred design and design research methods to design user-friendly products that meet user and stakeholder needs and solve identified problems.
• Facilitate co-design workshops and processes to ensure products are desirable, viable, and feasible.
• Advise on the implementation of AI to solve existing problems, including AI-assisted scoring and classification tools.
• Collaborate with internal or vendor software developers to plan, scope, and deliver technical product builds, and propose technical solutions to clients, including designing software architectures.
• Manage full-stack development cycles using Python, Node.js, and React where applicable.
• Support the development of product plans/roadmaps with relevant UNDP stakeholders/sponsors.
• Maintain strong stakeholder relationships to support product oversight and organizational buy-in for product vision.
• Translate requirements between non-technical stakeholders and development teams, ensuring policy and programme priorities are reflected in technical specifications.
• Communicate and present product roadmaps to relevant teams within CDO and UNDP.
• Prepare and contribute to presentations and updates on product roadmaps for relevant teams within BPPS and UNDP.
• Support the continuous development process for products under management, incorporating iterative customer and stakeholder feedback, and deploying regular product releases and fixes.
• Engage in the software development of digital products with internal and external vendors, focusing on AI products like LLM-based systems, NLP pipelines, and local AI model deployment.
• Contribute to the implementation and maintenance of technical and organizational infrastructure for product delivery, including documentation and communications materials.
• Develop and implement quality standards and assurance processes by meeting/exceeding relevant UNDP and industry digital standards.
• Design and develop data dashboards and data visualizations to communicate product outcomes to donors, senior stakeholders, and the public.
• Provide responsive product support to relevant UNDP internal clients.
• Support the training of internal clients on how to use existing AI products.
• Contribute to the development of resources that enable greater customer satisfaction through targeted automation, including templates, detailed documentation, and standard operating procedures.
• Apply various analysis methods to evaluate product performance and inform iterative product improvements.
• Provide sound contributions to knowledge networks, communities of practice, and digital knowledge platforms.
• Organize training for operations/projects staff on programme-related matters in assigned areas.
• Perform other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization.