MD365 - Senior Business Analyst

Capgemini • Chicago, ND

3d • $73,150 - $174,000 • Hybrid

About The Position

Business Advisors shape the vision and strategy with the client, understand the needs of the users/stakeholders, carry out an elicitation of processes, data and capabilities and derive the target processes and the business requirements for the current and future solution.

Requirements

• Proven experience as a Business Analyst on Sales Transformation or CRM transformation projects.
• Strong expertise in requirements gathering, business process analysis, and documentation.
• Hands-on experience creating user stories, use cases, workflow diagrams, and functional specifications.
• Excellent stakeholder management, communication, and facilitation skills.
• Experience working in Agile/Scrum environments.
• Strong analytical and problem-solving capabilities.

Nice To Haves

• Experience with Microsoft Dynamics 365 CRM.
• Exposure to sales operations, customer lifecycle management, or CRM implementations.
• Familiarity with process mapping tools and business analysis methodologies.

Responsibilities

• Defines the methods and the business analysis framework for the business analysis work to be carried out in their project or program together with the client.
• Performs requirements elicitation and modelling.
• Performs leadership activities within the project and beyond.

Benefits

• Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
• Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
• Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
• Life and disability insurance
• Employee assistance programs
• Other benefits as provided by local policy and eligibility

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed