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Application Analyst | Grand Central - ADT

Gundersen Health System•Winnipeg, MN
•$70,000•Hybrid
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About The Position

We are seeking an experienced Application Analyst – Epic Grand Central (ADT) to support and optimize our Epic scheduling and patient access solutions. In this role, you will partner with clinical, operational, and technical teams to ensure reliable, efficient scheduling workflows that enhance the patient and caregiver experience. This role is responsible for supporting and optimizing scheduling and patient access workflows, ensuring system reliability, and partnering with stakeholders to deliver scalable, high-quality solutions that support access to care across the organization.

Requirements

  • Bachelor's degree or a related field or equivalent years of experience and education
  • At least 2-4 years of relevant work experience
  • Epic Grand Central certification is required upon hire
  • Strong analytical and problem solving experience
  • Strong understanding of scheduling, registration, and patient access workflows
  • Experience gathering requirements and working directly with operational stakeholders
  • Ability to analyze issues, identify solutions, and communicate technical concepts clearly

Responsibilities

  • Troubleshoots and resolves basic application issues and provides end user support.
  • Collaborate with IT, and clinical teams to ensure optimal system performance and workflow efficiency.
  • Monitors applications for issues in connection with maintenance, upgrades and implementations.
  • Monitor performance and assist with auditing processes to ensure data integrity
  • Participate in projects related to system enhancements, integrations, and new implementations

Benefits

  • Medical
  • Dental
  • Life Ins
  • HSA/FSA
  • 401k match
  • annual discretionary base contribution
  • Paid Time Off (PTO)
  • Professional Development Opportunities
  • Tuition Investment Program
  • Career Development Center
  • Wellness program with incentives
  • employer-paid life insurance and AD&D
  • optional short-term and long-term disability coverage
  • employee assistance program
  • identity theft protection
  • pet insurance
  • Inspire & Celebrate colleague recognition and rewards program
  • discount program

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

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