Administrative Assistant Jobs

About The Position

Requirements

• High school diploma, GED, or equivalent.
• Minimum 1 year of experience in customer service, admin support, logistics, transportation, or related fields.
• Strong attention to detail and organizational skills.
• Excellent written and verbal communication abilities.
• Comfortable with computer systems and data entry.
• Ability to manage multiple priorities in a fast‑paced environment.
• Strong customer service mindset and relationship‑building skills.

Nice To Haves

• Import/Export Operations
• Logistics
• Freight Forwarding
• Transportation
• Customs Brokerage
• Administrative Support
• Customer Service
• Supply Chain Operations
• Shipping & Receiving Coordination
• Operations Support

Responsibilities

• Serve as the primary customer contact for import shipments and documentation.
• Maintain accurate customer records and account information.
• Provide regular shipment updates and ensure exceptional service.
• Build and maintain strong customer relationships.
• Review and validate import documentation for accuracy.
• Process Importer Security Filings (ISF) and customs entry data.
• Prepare commercial documents required for import clearance.
• Audit invoices, certificates of origin, entry summaries, and customs documents.
• Ensure compliance with all applicable import regulations.
• Monitor shipment status and proactively update customers.
• Coordinate cargo tracking with ocean carriers, airlines, and transportation partners.
• Assist in resolving shipment delays or issues.
• Maintain accurate shipment records and status logs.
• Enter and maintain data in company systems.
• Support invoicing by providing rate and cost details to accounting.
• Assist with reporting, recordkeeping, and special projects.
• Organize and maintain operational files and documentation.

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)