Administrative Assistant Jobs

About The Position

Requirements

• Excellent customer service and communication skills
• Ability to work in a fast-paced, team-oriented environment
• Highly organized with exceptional attention to detail
• Ability to manage multiple priorities while maintaining accuracy and timely turnaround
• Comfortable learning electronic health record (EHR) and billing systems
• Professionalism, discretion, and compassion
• Experience in medical office administration, insurance billing, healthcare revenue cycle, or related administrative work
• High school diploma or equivalent required

Nice To Haves

• Additional education and experience in business, healthcare administration, accounting, revenue cycle, or related field is a plus!

Responsibilities

• Greeting clients and creating a welcoming, professional experience
• Answering phones, scheduling appointments, and assisting with client inquiries
• Verifying insurance eligibility and collecting required documentation
• Supporting billing, claims, and payment processes
• Entering and maintaining accurate client and financial records
• Assisting with authorizations, referrals, and insurance follow-up
• Preparing reports and completing administrative tasks to support clinical staff
• Collaborating with team members to ensure efficient office operations
• Maintaining confidentiality while handling sensitive client information

Benefits

• Competitive, market-driven pay
• Generous vacation and sick time accruals
• 9 recognized holidays - plus a floating holiday!
• Health, dental, and vision insurance
• Supplemental insurance plans
• Health Savings Accounts for eligible employees with monthly contributions made by Family & Children's Center
• Life insurance covered at 100%
• Additional life insurance options available
• 100% paid Employee Assistance Program
• 401(K) Savings Plan- FCC will match up to 3% of the employee’s contribution (a 50% match on the first 6%)
• Ongoing training and professional development
• Business casual dress code
• Supportive leadership and collaborative team culture