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Assistant-Administrative

IU HealthIndianapolis, IN
Hybrid

About The Position

This role provides administrative support to physicians within the Cardiothoracic Division. The Administrative Assistant will partner closely with physicians, advanced practice providers (APPs), fellow administrative staff, and operational leaders to ensure efficient day-to-day operations. This is not a patient-facing or clinic-based position. The onboarding process typically takes 2–4 weeks and includes orientation to IU Health systems, tools, policies, and workflows, structured training and handoff from key stakeholders, learning physician preferences and calendar management processes, training on travel arrangements, reimbursement procedures, and office operations, and ongoing leadership support and regular check-ins to ensure a successful transition. Position will be Hybrid 1 day per week upon successful completion of training.

Requirements

  • High School Diploma or GED.
  • 0–3 years of relevant experience.
  • Basic proficiency in Microsoft Office (Word, Excel, and PowerPoint).

Nice To Haves

  • Previous medical office administrative experience.
  • Experience working within a matrixed organization or complex work environment.

Responsibilities

  • Manage provider calendars and scheduling.
  • Coordinate PTO requests and maintain calendar accuracy.
  • Provide daily administrative support to congenital providers.
  • Assist with physician reimbursement processes.
  • Arrange physician travel and lodging.
  • Coordinate Continuing Medical Education (CME) memberships and related activities.
  • Manage travel logistics and reimbursement documentation.
  • Manage office calendars (excluding Drs. Ceppa and Denlinger).
  • Order and maintain office supplies.
  • Serve as a point of contact for administrative and technology-related needs.
  • Coordinate with other administrative staff, physicians, APPs, and occasional OR teams.

Benefits

  • Access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as advanced clinical training, leadership development, promotion opportunities and cross training development.

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