Adjuster Jobs

About The Position

Requirements

• 7+ years of property claims experience with a proven record of independently managing files to resolution
• Experience handling large-loss, commercial, and/or complex residential claims
• Strong knowledge of coverage, claim planning, and negotiations
• Confident and persuasive communicator with the carrier by phone, email, and formal letter
• Proficiency in Xactimate, including building, revising, and supplementing estimates
• Extensive knowledge of residential and commercial building construction
• Active State Public Adjuster License (or ability to obtain within the first 90 days)
• Exceptional writing, organization, follow-through, and professionalism
• Sound judgment and the ability to work independently with minimal supervision on a high volume of concurrent, high-value files
• Understanding of insurance Industry standards, policies, applicable laws, and regulations, including the California Fair Claims Settlement Practices Regulations
• Maintain a clean driving record and an active California Driver’s License (in the event supplemental field work becomes necessary on any given claim)

Responsibilities

• Serve as the Executive Public Adjuster’s claims counterpart, independently handling the day-to-day management of the shared large-loss and high-value caseload
• Partner with the Executive Public Adjuster in developing the claim approach, contributing coverage analysis, documentation review, and carrier history
• Execute the established approach with the Executive Public Adjuster in the field and execute it from the desk through resolution while maintaining high documentation standards
• Serve as the primary point of contact with the carrier, client, and vendors on shared claims, communicating by phone, email, and formal letter
• Draft and send position letters, demand letters, proof of loss packages, and responses to carrier requests and denials
• Negotiate with carrier adjusters within the approach and authority established with the Executive Public Adjuster, and escalate when the approach needs to change
• Drive carrier accountability by tracking requests and responding to deadlines, pushing for timely payments, scheduling re-inspections, and escalating delays
• Prepare, submit, and track supplements, and keep Xactimate estimates current as scope develops, coordinating with in-house estimators as needed
• Effectively analyze policy coverage and identify coverage issues, scope gaps, and strategic opportunities, and bring recommended next steps to the Executive Public Adjuster
• Keep the Executive Public Adjuster informed through regular claim reviews so field insight and desk execution stay aligned
• Track critical policy and claim deadlines and act on them well in advance
• Own file discipline on the shared inventory: file hygiene, timely activity notes, and audit-ready documentation
• Maintain timely client communication and expectations
• Effectively and efficiently utilize support teams such as legal, estimating, and leadership where needed to resolve claims for clients
• Follow internal processes, documentation standards, timelines, and compliance requirements
• Attend inspections, re-inspections, and site meetings as needed.
• Ability to drive regularly to the office and client property inspection sites

Benefits

• 401(k) with 3% non-elective contribution
• Health and dental insurance options
• Car & phone allowance
• Generous paid holidays and paid time-off policy
• Career advancement and professional development opportunities