Field Auto Adjuster- New Jersey

Allstate•Union, NJ
•Onsite

About The Position

National General, a part of The Allstate Corporation, is seeking an experienced Auto Field Adjuster to join their field estimating team in the central New Jersey market, primarily covering Middlesex and Union Counties. This is a field-based, territory-assigned role. The ideal candidate will reside within or close to this service area. The successful candidate will bring proven expertise in auto damage assessment, strong proficiency with CCC One estimating software, and demonstrated negotiation and time-management skills. A customer-focused mindset is essential, as this role plays a critical part in delivering timely, accurate, and high-quality service to our policyholders.

Requirements

  • Proven expertise in auto damage assessment.
  • Strong proficiency with CCC One estimating software.
  • Demonstrated negotiation and time-management skills.
  • A customer-focused mindset is essential.
  • Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas.
  • Individuals who currently hold an active insurance license must terminate all existing appointments prior to onboarding and must not hold any outside appointments at any point during employment.
  • Applicants seeking an adjuster role who also hold a resident producer license must formally surrender that license when instructed to by the licensing team.

Nice To Haves

  • Reside within or close to the central New Jersey market (Middlesex and Union Counties).

Responsibilities

  • Responsible for working in the field to assess vehicle damage, conduct on‑site inspections, and accurately document losses.
  • Writing repair estimates in accordance with company guidelines.
  • Taking detailed photographs of vehicle damage.
  • Managing the full estimating process, including supplements and negotiations with repair facilities and other vendors.
  • Scheduling and completing inspections efficiently.
  • Maintaining thorough documentation.
  • Communicating clearly with customers and partners.
  • Ensuring customers are informed and supported throughout the claims process.
  • Applies mastered content in interpretations of all policy types written by the company and assists leadership in formal and ad hoc training.
  • Negotiates settlements, makes settlement payments and documents all activities in the most complex of files.
  • Interprets regulatory compliance and fair claims practices.
  • Builds mastered relationships with both internal and external customers.
  • Exhibits mastery estimating fundamentals in order to create estimates of damages on 1st and 3rd party material damage losses of all severities.

Benefits

  • Comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse.
  • Monthly connectivity reimbursement for eligible remote employees.
  • Equal Opportunity (EO) employer – Veterans/Disabled and other protected categories.
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