Senior Account Manager

The Senior Account Manager role at Files.com is a premier Inside Sales position focused on farming the client base. The role requires B2B software sales experience and involves selling remotely using a team approach. The company offers competitive pay and benefits, including a competitive base salary with uncapped commission and incentives, paid in-house training, and comprehensive health/dental/vision insurance coverage. The office atmosphere in the Scottsdale location is described as awesome, with a spacious office, free snacks, drinks, and craft coffee. Files.com is an established enterprise secure file transfer and automation SaaS with a large customer base, and the company is experiencing growth with recent funding. In this role, the Senior Account Manager will be responsible for pursuing uplift opportunities, selling SaaS subscription packages, qualifying and closing upsell opportunities, conducting demos and sales presentations, and partnering with clients.

• Pursuing uplift opportunities from product/package expansion, migrations from acquired products to the Files.com platform, and price increases
• Selling SaaS subscription packages primarily on an annual contract
• Qualifying, discovering, progressing, closing, and forecasting upsell opportunities
• Conducting demos and sales presentations via Zoom and telephone

• B2B software sales experience is required
• Experience in inside sales or account management
• Ability to sell remotely using a team approach
• Strong communication and presentation skills
• Familiarity with SaaS subscription packages and annual contracts
• Ability to qualify, discover, progress, close, and forecast upsell opportunities
• Proficiency in conducting demos and sales presentations via Zoom and telephone

• Competitive salary and commission structure
• Opportunity for growth and career advancement
• Work with a deeply technical product commonly sold to IT
• Collaborate with Sales Engineers and Customer Success to provide technical solutions to customer needs
• Conduct demos and sales presentations via Zoom and telephone
• Partnership with the ADR team to find and qualify opportunities
• Strengthen relationships with clients to win business
• Consultative approach to selling, understanding customer needs and conveying how our solutions meet those needs
• Skillful negotiation with prospects and customers to maximize company revenue
• Track record of carrying and achieving quota
• Ability to manage additional customers than standard Account Managers