Part Time - Clinical Robot Associate - Newark, DE
Diligent Robotics
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Posted:
August 22, 2023
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Onsite
About the position
Join our mission-driven, venture-backed team as a Clinical Robot Associate at Diligent Robotics in Newark, DE. As part of the founding operations team, you will work alongside hospital staff and our engineering team to ensure the safe and effective use of service robots in real-world hospital environments. This part-time, entry-level role involves monitoring and assisting mobile service robots, collecting data, troubleshooting, and prioritizing the customer experience. No background in robotics or engineering is required, but excellent communication, organization, and problem-solving skills are essential.
Responsibilities
- Monitoring and safely assisting mobile service robots in a hospital environment
- Collecting data and troubleshooting in a variety of real-world situations, while simultaneously providing detailed and accurate feedback to our engineers
- Prioritizing the customer experience, ensuring their expectations are always met or exceeded
- Communicating with hospital staff and, occasionally, the public regarding robot operation
Requirements
- High school graduate or possess a GED
- Customer-service oriented
- Excellent written and verbal communicator
- Organized
- Self-sufficient
- Able to lift up to 40 pounds
- Able to work varying shift times including nights and weekends
- Willing to work during significant holidays
- Willing to be vendor
Benefits
- Excellent written and verbal communication skills
- Organizational skills
- Ability to multitask and make progress on multiple tasks simultaneously
- Self-sufficiency and ability to make quick decisions independently
- Ability to lift up to 40 pounds
- Willingness to work varying shift times, including nights and weekends
- Willingness to work during significant holidays
- Willingness to be vendor credentialed, including immunizations, background check, and drug screen
- Extraverted and able to strike up conversations with anyone
- Responsive and responsible, committed to deadlines and over-communication
- Results-oriented and willing to observe and take notes on end users interacting with the robot
- Passionate about healthcare and technology
- Formerly employed in the healthcare space, with insider understanding of hospitals
- Passionate and clear-eyed about robots and excited to move the industry forward
- Equal opportunity employer that values diversity and does not discriminate based on various factors