Part Time - Clinical Robot Associate - Olympia, WA

As a Clinical Robot Associate at Diligent Robotics, you will be part of the founding operations team responsible for ensuring the safe and effective use of service robots in real-world hospital environments. Your role will involve monitoring and assisting mobile service robots, collecting data, troubleshooting, and providing feedback to the engineering team. Excellent communication skills and a customer-service oriented mindset are essential as you will be interacting with hospital staff and occasionally the public. This part-time position in Olympia, WA offers the opportunity to work with cutting-edge technology and contribute to the organization's growth.

• Monitoring and safely assisting mobile service robots in a hospital environment
• Collecting data and troubleshooting in a variety of real-world situations, while simultaneously providing detailed and accurate feedback to our engineers
• Prioritizing the customer experience, ensuring their expectations are always met or exceeded
• Communicating with hospital staff and, occasionally, the public regarding robot operation

• A high school graduate or possess a GED
• Customer-service oriented: friendly, skilled in de-escalation, and able to handle customer demands
• Excellent written and verbal communication skills
• Organized and able to handle multiple tasks simultaneously
• Self-sufficient and able to make quick decisions independently
• Able to lift up to 40 pounds
• Willing to work varying shift times including nights and weekends
• Willing to work during significant holidays

• Excellent written and verbal communication skills
• Organizational skills
• Ability to multitask
• Self-sufficiency and ability to make quick decisions independently
• Ability to lift up to 40 pounds
• Flexibility to work varying shift times, including nights and weekends
• Willingness to work during significant holidays
• Willingness to undergo vendor credentialing process, including immunizations, background check, and drug screen
• Extraverted and able to strike up conversations with anyone
• Responsive and responsible, committed to deadlines and over-communication
• Results-oriented and willing to observe end users interacting with robots
• Passionate about healthcare and technology
• Former experience in the healthcare space
• Passionate and realistic about robots and their potential in the industry
• Equal opportunity employer with a commitment to diversity and non-discrimination.