Part Time - Clinical Robot Associate - Los Angeles, CA

Join our mission-driven, venture-backed team as a Clinical Robot Associate in Los Angeles, CA. As part of our founding operations team, you will work alongside hospital staff and our engineering team to ensure the safe and effective use of our cutting-edge fleet of robots in real-world hospital environments. This part-time role involves monitoring and assisting mobile service robots, collecting data, troubleshooting, and prioritizing the customer experience. No engineering background is required, but excellent communication, organization, and problem-solving skills are essential.

• Monitoring and safely assisting mobile service robots in a hospital environment
• Collecting data and troubleshooting in a variety of real-world situations, while simultaneously providing detailed and accurate feedback to our engineers
• Prioritizing the customer experience, ensuring their expectations are always met or exceeded
• Communicating with hospital staff and, occasionally, the public regarding robot operation

• A high school graduate or possess a GED
• Customer-service oriented: friendly, skilled in de-escalation, and able to handle customer demands
• Excellent written and verbal communication skills
• Organized and able to handle multiple tasks simultaneously
• Self-sufficient and able to make quick decisions independently
• Able to lift up to 40 pounds
• Willing to work varying shift times including nights and weekends
• Willing to work during significant holidays
• Must be local to Los Angeles, CA

• Excellent written and verbal communication skills
• Organizational skills
• Ability to multitask and make progress on multiple tasks simultaneously
• Self-sufficiency and ability to make quick decisions independently
• Ability to lift up to 40 pounds
• Flexibility to work varying shift times, including nights and weekends
• Willingness to work during significant holidays
• Willingness to undergo vendor credentialing process, including immunizations, background check, and drug screen
• Extraverted personality and ability to strike up conversations with anyone
• Responsiveness and responsibility in meeting deadlines and over-communicating
• Results-oriented mindset
• Passion for healthcare and technology
• Insider understanding of the healthcare industry
• Passion and realistic perspective on robots and their potential in the industry
• Equal opportunity employer with a focus on diversity and inclusion