IT Manager

The job overview for the IT Manager role at Amperity is to ensure the technology needs of the company are met, including reliable laptops, secure networks, and efficient systems. The IT Manager will play a crucial role in coordinating with other departments and will have an immediate impact on the daily operations and long-term growth of the company. They will analyze needs, identify redundancies and vulnerabilities, and make recommendations to improve productivity, efficiency, and customer service levels. The IT Manager will also be responsible for maintaining essential IT infrastructure, managing business-critical tasks, and adapting to a growing and fast-paced environment.

• Ensure all Ampers have the technology they need, including reliable laptops, VPN access, secure and efficient networks, and systems.
• Coordinate with other departments like HR and Finance to meet technology needs.
• Analyze needs, identify redundancies and vulnerabilities, and make recommendations to ensure seamless integration and optimal use of technology components.
• Maintain essential IT infrastructure, including operating systems, applications, networks, communication and collaboration systems, laptops, and security tools.
• Manage business-critical IT tasks and systems administration.
• Track and maintain hardware and software inventory.
• Provide user support and manage the help desk function.
• Minimize repeat problems by supporting the usage, maintenance, and growth of the IT knowledge base.
• Manage IT procurement and payment services.
• Collaborate in the budget management process.
• Adapt to a growing business and fast-paced environment.
• Build a secure and scalable IT environment through efficient processes and automation.

• 5-8 years of experience in corporate IT teams
• Experience supporting a Mac environment
• Administrative knowledge of SaaS productivity and collaboration tools (G-Suite, Slack, etc.)
• Identity provider solutions (Okta or similar)
• Able to analyze situations requiring an in-depth evaluation of variable factors
• Exercise judgment in selecting methods, techniques, and evaluation criteria for obtaining results
• Wide breadth of technical knowledge and eagerness to expand knowledge base and skillset
• Manage business-critical IT tasks and systems administration
• Track and maintain hardware and software inventory
• Responsible for user support and help desk function
• Proactively adapt to a growing business and fast-paced environment
• Build secure and scalable IT environment through efficient processes and automation

• 100% employee healthcare coverage
• Transportation subsidies
• Comfortable work environment with plenty of snacks
• Events and activities, both in-person and remote
• Self-managed PTO
• Flexibility to work in a way that suits you
• Inclusive environment
• Opportunity for ownership through stock options
• New-hire equity grant
• Base salary range of $97,000 - $146,000
• Other cash incentives available
• Comprehensive benefits package (refer to US Benefits & Perks Guide for more details)