Account Manager

As an account manager at Ceremony of Roses, you will be responsible for leading and managing a select number of accounts, as well as supporting the senior accounts team with high-profile clients. Your role will involve executing strategic initiatives, coordinating design, production, sales, and fulfillment of products, as well as managing merchandise for various events and ecommerce opportunities. This detail-oriented position requires strong leadership abilities and offers the opportunity to develop into a senior account manager. You will report directly to the VP of Accounts and work closely with other team members to contribute to and formulate strategic initiatives.

• Lead and manage a select number of accounts
• Support the senior accounts team with high-profile clients
• Execute strategic initiatives, including coordination of design, production, sale, and fulfillment of products
• Coordinate merchandise for artist tours, retail sales, events, pop-ups, and ecommerce opportunities
• Set and execute timelines in coordination with other team members
• Contribute to and formulate strategic initiatives with other account managers
• Report directly to the VP of Accounts
• Demonstrate strong leadership ability with the goal of developing into a senior account manager
• Track, coordinate, and report on various tasks
• Develop exciting, cutting-edge, and responsible products with the client and art team
• Ensure responsible development, production, delivery, and fulfillment of products with operations and logistics managers
• Lead initiatives for in-person and online sales events and opportunities
• Assist with forecasting, strategic direction and implementation, and expectation management with senior management
• Liaise with business management and accounting departments
• Support or manage relationships between client and client team, including expectations, timelines, strategy, and execution
• Have a college degree or equivalent experience
• Have experience or knowledge in merchandising, sales or brand management, or a lateral industry
• Have experience as a support staff member at an organization
• Have experience in client or account management
• Live in Los Angeles or be willing to relocate
• Be a self-starter with the ability to work independently and as part of a team
• Have strong organizational skills and ability to maintain a calendar
• Meet deadlines and manage expectations
• Have experience in an apparel production environment and effectively communicate with factories and manage production processes
• Have first-hand tour or merchandise sale experience and experience in advancing merchandise and partnering with venues and venue staff
• Be familiar with D2C strategies and have a basic understanding of the Shopify platform
• Have strong experience with Microsoft Office Suite, Creative Suite, Outlook & TEAMS
• Have proven experience in a role that required strict confidentiality, outstanding organizational skills, and ability to maintain composure and effectiveness in stressful situations
• Be able to travel as needed.

• College degree or equivalent experience
• Experience or knowledge in merchandising, sales or brand management, or experience in a lateral industry
• Experience as a support staff member at an organization
• Experience in client or account management
• Candidate must live in Los Angeles or be willing to relocate
• Self-starter with the ability to work both independently and as part of a team
• Organization and ability to maintain a calendar
• Comfortable meeting deadlines and managing expectations
• Experience in an apparel production environment, including effective communication with factories and managing production processes
• First-hand tour or merchandise sale experience, as well as experience in advancing merchandise and partnering with venues and venue staff
• Familiarity with D2C strategies, including a basic understanding of Shopify platform
• Strong experience with Microsoft Office Suite, Creative Suite, Outlook & TEAMS
• Proven experience in a role that required strict confidentiality, outstanding organizational skills, and ability to maintain composure and effectiveness in stressful situations
• Ability to travel as needed

• Join an inclusive, collaborative, and global community
• Modern office environment designed for productivity, creativity, and teamwork
• Hybrid with Flexibility approach for remote working and in-person collaboration
• Attractive and comprehensive benefits package including medical, dental, vision, life & disability coverage, and 401K + employer matching
• Voluntary benefits such as company-paid identity theft protection, mental health and meditation resources, fertility coverage, leave for childbirth or bonding, leave for caregivers, programs for loved ones with developmental disabilities and neurodiversity, subsidized child and elder care, and reimbursement for adoption, surrogacy, tuition, and student loans
• Investment in professional growth and development
• Time off for a winter recess