Warehouse Associate Jobs

About The Position

Requirements

• Significant WMS experience; hands-on ShipHero experience strongly preferred
• 2–4 years in warehouse operations, e-commerce fulfillment, or 3PL work
• A systems thinker: when one order breaks, you check what else broke the same way
• Calm under pressure — peak days and product launches energize you, not rattle you
• A natural fixer who asks "how can I help?" before being asked
• Bilingual English/Spanish strongly preferred — our floor team is Spanish-first
• Comfortable being on your feet and on the floor for most of the day
• Weekend availability required

Nice To Haves

• Experience with Shopify, TikTok Shop, or Faire and how their orders flow into a WMS
• Experience working with or inside a 3PL
• Basic comfort with barcode hardware, label printers, and networking
• Experience supporting high-volume launches or peak season

Responsibilities

• Keep orders flowing: Own the daily health of our online orders (Shopify, TikTok Shop, Faire) from the moment they arrive at the warehouse to the moment they ship.
• Watch how we're pacing against the day's inflow and flag it early when we're falling behind.
• Keep an eye on our oldest, most urgent orders and make sure they ship first.
• Confirm every order sits in a fulfillable state: correctly statused, allocated, and visible to the right team.
• Keep the floor stocked and moving: Drive putaway and replenishment: get received stock out of staging and into pickable locations before pickers run dry.
• Escalate fast when we're low on inventory or need product moved into sellable locations.
• Jump in hands-on wherever the bottleneck is — this is a sweep-the-floors kind of team.
• Coordinate the people: Work with floor leads to keep everyone in the right spot, and flag imbalances to the Warehouse Manager.
• Be the go-to problem solver when a picker or packer hits a wall.
• Grow into the Warehouse Manager's right hand for coverage as trust builds.
• Keep the systems honest: Monitor ShipHero daily: devices, stations, order statuses, and workflow settings.
• Troubleshoot the real issue, not just the symptom: fix automation rules, reprocess orders, track down why an order landed in the wrong place.
• Pull reports from ShipHero to answer real questions: what's aging, what's blocked, what shipped.
• Handle basic floor IT: set up a computer, printer, scanner, or Wi-Fi, and get a frozen app running again.