Triage Rn Jobs

About The Position

Requirements

• Active, unrestricted Registered Nurse license in a compact licensure state.
• Minimum of 5 years of ambulatory care, outpatient clinic, primary care, specialty practice, women's health, or physician office nursing experience.
• Prior RN triage experience in an ambulatory or outpatient setting strongly preferred.
• Previous remote nursing or telephone triage experience preferred.
• Strong clinical assessment, critical thinking, and decision-making abilities.
• Excellent verbal and written communication skills with the ability to provide compassionate patient support remotely.
• Experience utilizing electronic medical records such as Epic, Cerner, Greenway, Athenahealth, or similar systems.
• Proficiency with Microsoft Office and other standard office technologies.
• Ability to work independently while following established clinical protocols and workflows.
• Able to work remotely at home in a private HIPAA compliant workspace
• Able to house company equipment needed to perform job
• Broadband Internet Access
• Internet download speed must be at least 24 mbps and upload speed at least 4 mbps

Responsibilities

• Conduct comprehensive patient assessments and triage using evidence-based protocols and clinical guidelines.
• Respond to patient concerns through inbound and outbound telephone calls and secure patient messaging platforms.
• Assess symptoms, determine appropriate levels of care, and provide patient education and clinical guidance.
• Escalate urgent or complex concerns to providers or appropriate care team members.
• Coordinate care across providers, specialists, and healthcare teams to support positive patient outcomes.
• Document assessments, recommendations, and communications accurately within electronic medical records (EMRs).
• Assist with administrative clinical functions including FMLA, ADA, STD/LTD documentation and patient care coordination activities.
• Support onboarding and training of new team members through shadowing, coaching, and reinforcement of best practices.
• Collaborate with physicians, advanced practice providers, clinical staff, and practice administrators to ensure continuity of care.
• Maintain compliance with organizational policies, HIPAA requirements, and clinical quality standards.
• Perform other duties necessary to support our mission, values, and commitment to patient-centered care.
• Any other duties necessary to drive our values, fulfill our mission, and abide by our company policies

Benefits

• Medical Insurance
• Vision Insurance
• Dental Insurance
• Flexible Spending Account (FSA)
• Company paid short- and long-term disability
• Employee Assistance Program
• Life Insurance
• Accident insurance
• other voluntary benefit programs for employees and their eligible dependents
• 401(k) retirement plan with a company match